Reviews
Write a reviewGreat service
Great job as always. It was a fine day outside everybody was just super. Stop in for the great coffee and friendly faces. Oil change.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're glad you enjoyed your experience with us! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. We hope to see you here again down the road!
Fast efficient service
Tyler (service writer) took care of everything. I had a great experience. I would highly recommend Freeway Ford, and specifically Tyler Sundberg as a top notch employee.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had a great experience with Tyler! We appreciate your business and hope to be of service to you again!
Good job!
I went out to look for information about turning in my present lease and finding a new one, and left a couple of hours later with my new wheels! The price was right, the staff was great, and the new car is everything they said it would be! Thank you, Rick Shocinski and Glen Saunders!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are so pleased you enjoyed your visit to Freeway Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Great salesman
My husband and I went in and got a brand new car with the help of Tim and Patrick. They were such great people and took their time to find us the perfect vehicle. Everyone was great but the only downfall was the wait time, we were there for 6 hours but after all those hours, the car we bought was totally worth it. Patrick and Tim made sure we were comfortable and Tim continuously apologizes for the wait time. Before we left the dealership, Tim took his time and went over almost every feature in our new car. We are very happy with the purchase and the kids love our car new car! Thanks Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Mresni, we are happy we could make your experience with servicing your vehicle a positive one! Please let us know if there is ever anything else we can do for you! Have a wonderful day!
Great place to buy a car with awesome sales team!
Great place went way out of there way to find and order me the car I wanted. I usually go throu some other Ford dealership in White Bear but they never called me back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust, and we are proud to see we did on your visit to us! At Freeway Ford, we value our customers and we look forward to seeing you on your next visit! Take care!
General maintenance-new tires and brake cleaning
The employees there are very kind and explain things thoroughly to me. Since I am a female, sometimes it is hard to find mechanics that I can trust. So far Freeway seems to be trustworthy.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Engine
Freeway did a great job finding the problem and getting to the botton of it. They changed the Engine while we where able to drive a rental car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Luthnrider, it is great to hear that we were able to go above and beyond your expectations and really help you out with servicing your vehicle! We look forward to seeing you again! Take care!
ez buying experience
Gave me a good trade in price, no pressure to buy extras. very far negotiations. my car was washed and detailed when i came to pick it up
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your car shopping experience here at Freeway Ford! We hope to see you here again! Take care!
Oil Change
Service was completed in a timely manner. Jonathan was very friendly & professional. Customer service at Freeway Ford is always exceptional - I would recommend them to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Elizabeth, thank you for taking the time to leave us your review and response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your automotive experience reflected this. Have a great day!
Great Service!
I was greeted immediately. I did not feel pressured in any way. The salesman answered all my questions and concerns. He stayed with me during the process. He demonstrated the features on my new car so that I could understand them. People on the sales floor offered me coffee or pop during my wait time. It was a very friendly environment and a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair