Reviews
Write a reviewCompleted a fair deal. Good Service
Good people to deal with, especially Greg Brandt. We eventually reached a good deal for both parties. Nice clean used Ford Ranger, runs great, well taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello John, thank you so much for letting us know how we did. We're so pleased to hear that our team provided you with such a great car shopping experience. If you need anything else, we're always happy to assist. Enjoy your new Ranger!
Excellent experience! They weren't pushy, they let us...
Excellent experience! They weren't pushy, they let us take our time. Our salesman, Tim Ross, is very knowledgeable and very personable. He made buying this truck comfortable and easy, and I recommend him highly. In fact, all of the staff was very friendly and helpful! Price couldn't be beaten anywhere! Tim K.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kadrlikmt, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Nolan did a great job of getting me into a new F150. This...
Nolan did a great job of getting me into a new F150. This is my first time buying a truck and first time buying brand new! He was knowledgeable about the truck and gave me great customer service. Thanks Nolan! Loving my Blue Jean's color F150 2.7L V6!
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle, Pete! Thank you for your positive review. We're glad to hear that you found our team here at Freeway Ford so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Shane was great to work with. He was knowledgeable about...
Shane was great to work with. He was knowledgeable about the car and had a passion for his work that came through in how he talked about the car and its features. Highly recommend working with Shane if you’re in the market for a new Ford.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Malonear, thank you for your kind review; we are happy to pass along your comments to Shane at Freeway Ford! Thanks again for the recommendation, and have an amazing day!
Nolan had patience and knowledge on helping me compare...
Nolan had patience and knowledge on helping me compare the 2019 vs. 2020 Escape. He was professional in how he answered my questions and concerns. Thank you for a great experience in buying my new Escape.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle, Cjmbookit! Thank you for your positive review. We're glad to hear that you found Nolan at Freeway Ford so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
My interaction with Shane started from an internet add. I...
My interaction with Shane started from an internet add. I flew in from North Dakota to purchase my vehicle from Freeway Ford. Shane and the team at Freeway Ford made the whole buying experience very friendly, professional, and comfortable. I truly felt appreciated as a customer! I would highly recommend that you consider Freeway Ford for you next vehicle purchase.... no matter your state of residence.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to provide such excellent customer service. Please let us know if there is anything else we can do for you; we are more than happy to help!
Shane and his guys where very helpful in helping pick out...
Shane and his guys where very helpful in helping pick out my new truck and had all the paperwork ready for signatures. Also assisting in getting my phone linked to my truck. Will definitely head back their next time myself or my wife needs a new vehicle.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're pleased to hear everything was completed to your satisfaction! Our Staff works hard to go the extra mile for our valued guests! Safe travels!
They made the process easy! The car I was interested in...
They made the process easy! The car I was interested in was ready when I got there, and the financials were straight forward. Thank you!
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sjuwolfy, thank you for your kind words and congratulations on your new vehicle! We're pleased to hear everything was completed and to your satisfaction! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Stopped by to test drive an EcoSport as I was buying one...
Stopped by to test drive an EcoSport as I was buying one from an out of state dealer. Tad took me out in a 2020 model for a test drive. Liked the drive so was going to proceed with buying from other dealer. Without knowing this Tad worked the numbers on a 2019 SES I was going to buy a base model with other dealer. For a smaller monthly payment I got a vehicle with more options at a better interest rate. Glad Tad went the extra mile and worked up the numbers
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
False advertising
I was at Freeway Ford today looking at and driving a 2019 Mustang Bullitt that they had advertised on their website for $45,459. I drove and loved the car but when we stated talking price, Shane, one of the salesmen wanted me to pay MSRP. I'm not sure why they think people are stupid enough to pay MSRP. This is false advertising and made me a lifelong enemy of these people. Funny thing is, I had the cash to pay for it.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
