Autos of Dallas

I purchased a 2015 BMW 328i GT. This car was not properly inspected before putting it on the lot for sale. We have had several problems with this BMW. When we got the car home, 6 hours away from Dallas, we found out the front passenger door would not lock or unlock with the key-fob or buttons inside car. We took it to BMW to find out the problem which cost us 350.00 for diagnostics. Found out the door lock actuator needed to be replaced. For that part alone, it was 650.00 not including labor. Shortly after we purchased we had to replace the tires (1100.00) due to the tires were mounted backwards (inside of tire was facing out) causing unnecessary wear on the tires. Also, had to replace key-fob batteries. About 3 months after car was purchased we had to replace the windshield due to it was not installed correctly and it leaked inside the car every time it rained. I will not refer anyone to this dealership.

We recently purchased a 2018 Cadillac CTS with 25,800 miles. I had searched a variety of comparable cars online in my buying area and decided to check out this one in person. We scheduled an appointment to see the car and being 2.5 hours away, I wanted a guarantee that the car would be there if I made the trip. Robert Moses responded quickly after my email contact stating interest in the car. I also received other replies pushing an appointment but stated that Robert was the first to respond and I wanted to ensure that I dealt with him. Being a used vehicle made me a little nervous as I have only purchased new for my last several vehicles. Obviously the car showed signs of being used with a few scratches on touchscreen and a noticeable stain on the headliner plus a small tear in the fabric coming down passenger side of windshield. Robert assured me stain could be removed and tear repaired as well as a few small nicks on outside could be painted. I thought long and hard and decided if those things were done, we could have a deal. They are a no haggle dealer from everything I had read upfront so I knew price was firm when I went in. Because of his willingness to fix all the little issues I pointed out, we agreed to the purchase. I had already arranged financing through my local credit union and while they didn't draft as my credit union preferred, he spoke with my loan officer and she promised to send a check with us when we returned at the end of the week to pick up the vehicle. Robert promised to get things done in the next 2-3 days, which he did. He even had material replaced on passenger side coming down from headliner because he did not like the look of the attempted repair. We paid him extra to have the windows tinted while doing other things and we were quite pleased with the look. Wow, huge improvement in overall look plus interior climate in hot Texas summers. They did everything promised in a timely manner and so far we are very happy with this purchase a month later. Robert Moses worked hard to make us satisfied buyers and he came through big time. Thanks Robert and Autos of Dallas for a pleasant car-buying experience.

We recently purchased a 2018 Cadillac CTS with 25,800 miles. I had searched a variety of comparable cars online in my buying area and decided to check out this one in person. We scheduled an appointment to see the car and being 2.5 hours away, I wanted a guarantee that the car would be there if I made the trip. Robert Moses responded quickly after my email contact stating interest in the car. I also received other replies pushing an appointment but stated that Robert was the first to respond and I wanted to ensure that I dealt with him. Being a used vehicle made me a little nervous as I have only purchased new for my last several vehicles. Obviously the car showed signs of being used with a few scratches on touchscreen and a noticeable stain on the headliner plus a small tear in the fabric coming down passenger side of windshield. Robert assured me stain could be removed and tear repaired as well as a few small nicks on outside could be painted. I thought long and hard and decided if those things were done, we could have a deal. They are a no haggle dealer from everything I had read upfront so I knew price was firm when I went in. Because of his willingness to fix all the little issues I pointed out, we agreed to the purchase. I had already arranged financing through my local credit union and while they didn't draft as my credit union preferred, he spoke with my loan officer and she promised to send a check with us when we returned at the end of the week to pick up the vehicle. Robert promised to get things done in the next 2-3 days, which he did. He even had material replaced on passenger side coming down from headliner because he did not like the look of the attempted repair. We paid him extra to have the windows tinted while doing other things and we were quite pleased with the look. Wow, huge improvement in overall look plus interior climate in hot Texas summers. They did everything promised in a timely manner and so far we are very happy with this purchase a month later. Robert Moses worked hard to make us satisfied buyers and he came through big time. Thanks Robert and Autos of Dallas for a pleasant car-buying experience.

These guys ripped me off with gap insurance the car showed up damaged and they gave me an insurance company that doesn't existed now I'm out of another $2000 paying lawyer to get them to do what I paid for even the manager jerking me around but the law will prevail

My name is Andres Santana Trevino we brought a 2018 Lincoln MKX our salesman John Hernandez neglect to tell us there was only one key and didn't tell us now it will cost me $510 dollars for a key and program but the finance put in an extended warranty for $2000 and didn't tell us until I confronted him the next day I ask to cancel I the car on 7-1-19 and still has not come off the bottom line all I want is for this to be resulted his name is Will Smith.

Richard Ford - a great team member and very supportive. Was not hesitant to answer question we had. Prompt response. I’ll recommend him to all my friends

Bob was great and helped us find the car that we wanted. He was very helpful with our questions and made the buying process quick and easy. Would definitely recommend!

It has been a very long time since I have purchased a vehicle from someone other than the manufacturer's dealership. After my fantastic experience with Autos of Dallas and George Linares, I would definitely do it again! After I decided on the car I wanted, everything was ready to go very quickly. The car was immaculate and everyone there was friendly and helpful.

2 hours nice test drive without any pressure. Was not sure prior driving from Arlington to Plano about the dealer ship. Will recommend to others.

We found this dealership online and checked it out and it’s great! Bet prices of any preowned luxury cars in Dallas! Bob Tauber walked us through the easiest process I’ve ever seen! We found what we were looking for great price no hassle no haggle but great price!! We will be back!! Thanks to Bob and his kindness and exceptional service we have a new dealership and salesman as our go to for preowned luxury vehicles!!