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I purchased a vehicle from this place in April. They did not complete my paperwork for my title and registration until July. They wrote me another temporary... registration because the first one expired which is illegal. When I finally received my registration in July it expired in three days after I received it and they refused to reimburse me for something I paid for and didn't even use. They charged my card twice for the down payment and had to wait a month to be reimbursed. They sold me the car with the wrong size tire on one of the wheels and I had to wait a month to have it replaced. I payed for a warrenty through the dealer when I purchased the car. They told me they were going to give me a warrenty for one company then switched to another company I never heard of that I didn't approve of and when I tried to cancel it a week later it was never started because the warranty company didn't receive the payment. I brought the car in April and mind you they didn't send the payment to the warranty company until the end of August after I told the owner I no longer wanted the warranty. The owner against my wishes went ahead and sent the payment to the warranty company to start the policy I said I didn't want and when I called to cancel it with the warranty they said they are back dating it to when it should have started in June and if I want a refund they will send the difference to the dealer after they prorated charges for three months. Needless to say now I have to take them to court to get my money back. Stay away if you value your money and your sanity. The owner is the worst person to deal with he is the leader of the shady deals and doesn't know anything that goes on. This has been the worst experience I have ever had buying a car by far. This is also the only review I have ever written in my life but I felt obligated to share my story with others to help them avoid the headache and drama associated with this place.
When I purchased the truck, I paid an additional $700 to have new tires installed. On the way home, there was a terrible shake in the front end. I took... it to a shop and they determined that the tires were never properly balanced. I paid $30 to have them balanced. I asked to be reimbursed, Albee Motors declined. They also never supplied me with the receipt for the tires in the event I needed warranty work. Also, they charged a flat fee for registration. When I asked them to provide a breakdown of the actual fees for a possible refund, Albee Motors declined.
Have really nice selectiin of trucks and cars · Great finance terms as well . Very happy. Some really nice late model trucks . some have a ton of accesories.... Worth a visit........
i came here looking for a truck and left with exacly what i was looking for. Rich helped me out quick and easy. all vehicles in the lot were very clean.
rich was awesome he was very helpful I would highly recommend buying a car from him!!!! I love my new toyato Tacoma will be a repeat customer
I purchased a dodge caliber from albee motors and was satisfies with the purchasing experience I would recommend albee motors to other customers in the... future
Buying a car is a headache, period. Rich was great to work with. Wasn't pushy, cared for our needs, and went out of his way to make sure the used truck... we bought was 100%!! Highly recommend these guys and will certainly send family and friends AND be back ourselves for our next purchase.
Good price, clean car, easy process, and owner was very nice throughout. Check Albee Motors website often as their inventory is constantly being updated.... That’s how we found the perfect vehicle!
Rich made it easy and enjoyable.The environment was lax and it went smoothly. He got me approved when another dealership couldn't and for that I'm ever... grateful.
If you are looking for excuses this is the dealership to visit. The car was never cleaned, dog hair and sand all over it, A person going blind could feel... it. The few things that needed to get fixed didn’t. The bed cover was never fixed started to blow open on the way home after we had to stop for gas so that we can get home.. the skirt was missing bolts so that began to flap after hitting highway speed, and the hood release was never fixed. When we picked it up they promised they went over the car and charged me over 400 fees for prepping the car... and yet 60 days later I had nothing but excuses as to why i haven’t received my new registration