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Crest Auto Group

3.9 out of 5 (3.9) 326 reviews

Dealer on Cars.com since November 2010

Currently in stock!


Today's Hours

Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 7:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

3.9 out of 5 3.9
326 lifetime reviews. Includes reviews of Crest Auto Group from DealerRater.com
  • April 9, 2018

    Found a used vehicle online, and sent an email of interest on Easter Sunday. I received a call back that same day from Josh Khan asking if I had any... questions even though the dealership was closed, he let me know that he would be in the next morning and call me again as soon as he got in, which he did. I drove 4 hours to purchase there, and everyone was very professional and always made sure you were being taken care of.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello there! We hope that you are loving your vehicle from Crest. Let us know if we can assist you with anything else!


    Employees Worked With
  • 5.0 out of 5
    May 26, 2018

    Contacted the dealer through cars.com the night before and then purchased a QX30 by the next morning. Quick and easy. My wife loves her new car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey JFinn! Thank you for the review. We are so glad to hear that your wife is loving her new vehicle. Thanks for choosing Crest Auto Group!


  • 4.8 out of 5
    May 10, 2018

    I bought a used vehicle from Crest. The conditions of sale was somewhat challenging due to the condition of the vehicle. As I understood it, the veh...icle was a trade-in that had not gone through the regular service and sale readiness. Tire, rear light and other minor parts had to be replaced, but I had to agree to buy the vehicle before these services were performed. The vehicle couldn't be properly checked out because regular things like remote etc were not working. I agreed to buy the vehicle because I liked the vehicle and trusted Crest's reputation. Things got complicated when some of the important options were not working after the services were completed. The salesman (Jolly) was understanding, but the manager (Steve) didn't want to fix anything else on the vehicle. Luckily, the malfunctioning options only needed proper operation.and adjustments. 2 days after the vehicle was picked up, we noticed that the A/C was not functioning properly. The vehicle was taken back to Crest for diagnosis. A rental vehicle was provided while the vehicle was being serviced. The service department initially requested that I pay $400.00 of the cost of $1,600.00 to get it fixed. They later waived the $400.00 charge. Although I had some problems with the buying experience, the eventual result was positive. The 5* is to show appreciation for the commitment to customer satisfaction.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Crest Cadillac

    We aim for excellence, and we¿¿¿re thrilled to hear that you had a fantastic experience with us here at Crest Auto Group!


    Employees Worked With
    Steve Lee

    Marketing Director

Read all reviews

See All In-Stock Inventory


Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Crest Auto Group from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Oil, Filter Change

    $49.95 and up*

    Tire Rotation

    $19.99 and up*

    Wheel Balance

    $54.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 231 Offers on 17 Models

About Our Dealership

Dealer on Cars.com since November 2010

Crest is a Premiere Dealership in Fisco, Texas. We specialize in Sales for GM, Cadillac and INFINITI Brands. Our experienced sales staff is here to share its knowledge of the Brands with you. Browse our new Car & Truck inventory, and also see our great selection of quality pre-owned vehicles. Need service? We are also a leading GM, Cadillac and INFINITI service facility with the latest technology in repair and restoration and inventory of parts. Financing is available for qualified customers-Finance or lease offers available for the latest CTS-V or HOT New Escalade EXT. Schedule a test drive today or request more information about a vehicle.

"Please come visit us at our new luxurious Frisco location 6100 TX-121, Frisco, TX 75034"

Top Reviewed Employees

Cadillac Sales Consultant

Fleet Sales Manager

Service Director

Marketing Director

Cadillac Sales Manager

Cadillac Sales Manager