Crest Cadillac Frisco

I was hesitant since I have been a long time customer at a different Cadillac dealership. I was concerned that the level of service and ease of purchase would be different. Jenny and Zane, the whole team, were so welcoming and made the process quick and painless while providing excellent service.

Peyton was amazing and so helpful. This is the second vehicle I've purchased at this dealership. I went back because we were impressed with the level of customer service we received the first time. This time was no different.

Excellent experience with the whole team at Crest Cadillac. Everyone was very professional and they treated us with the great care throughout the whole buying process. Our sales person, Felix Villatoro, did a great job in all aspects of the sell. He worked every angle to get the deal closed. Joshua Gabbai was very helpful getting all the final documents completed and Maritza Manzano was a wonderful product specialist who assisted us in learning detailed aspects of our new vehicle. What a great touch. A very, very special thank you to Mike Brosin as he was key in getting this transaction completed. I thoroughly enjoyed meeting Mike and I appreciate how he and his team at Crest Cadillac treated us from the moment we walked in.

Amazing, top notch car buying experience from start to finish! Highly recommend Crest Cadillac + Peyton!

Everything Excellent except way too much paperwork. I just signed everything without reading them. I was just too tired after waiting for some 45 minutes the very helpful Joshua Gabbai helped us. I have already filled out 1 or 2 surveys. You could not have a better Sales Consultant than Chris Rucker. Thanks Tom

Greg always does a nice job getting us in fast and seen promptly. I have found the repairs done are always high quality. I would, however, say the system seems to recommend services regardless of condition. I’m often asked to do services by the AI system messages when it was done recently elsewhere.

Had a fantastic experience with everyone I worked with! Juda was an amazing sales guy, our business manager Jordan made everything so easy and smooth.

I received the most excellent service and attention by Peyton in my overall and personal view.

Love working with Peyton. She was very knowledgeable, patient and professional. Will ask for her the next time I buy a new Cadillac.

Corey was amazing. However, there was trash left in my refrigerator, and someone’s toll tag was still on my windshield. My “new” car had over 500 miles on it. I’ve bought a used Cadillac with less miles than my “new” one. Also, upon further looking, it looks like someone also ate some sort of sticky Asian snack in the passenger seat. There was sticky residue left in the door pocket with a torn label stuck to it. Not sure what the snack was, because the label was in a foreign language. I do not think that salesmen or anyone should be able to drive a $188k car around town. But to trash it up and someone not even catch that. It also had sticky spots around the cup holders on the carbon pieces so it blended in and was unnoticeable. But it definitely should have been cleaned thoroughly before handing it over to us. I was highly disappointed. But that had nothing to do with Corey. He was awesome! Oh, and the chick in finance kept telling my husband he couldn’t refinance the vehicle for at least 10 months so it wouldn’t hurt his credit… but he owns his own home, we have over 10 vehicles, and just financed a $188k Escalade, I’m pretty sure he didn’t need financial advice from this lady. We refinanced it the following Monday with an interest rate that was 1/2 of the one we got at the dealership. Just do better, y’all.