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Reviews
Bret and Caleb exceeded my expectations making the car buying experience fun and stress free. I will buy from them again.
Bret and Caleb exceeded my expectations making the car buying experience fun and stress free. I will buy from them again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I had a lot of trouble with my car and over the two years that I have owned it Crest Cadillac has been very helpful in trying to troubleshoot and fix and support me in making sure that I always had a loaner. Even though it was a troublesome car, the guys that I've worked with have never made me feel like a burden or a nuisance. Everyone has always been professional and polite and helpful.
I had a lot of trouble with my car and over the two years that I have owned it Crest Cadillac has been very helpful in trying to troubleshoot and fix and support me in making sure that I always had a loaner. Even though it was a troublesome car, the guys that I've worked with have never made me feel like a burden or a nuisance. Everyone has always been professional and polite and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My experience was incredible. The Staff was amazing, really attentive, and super helpful. The whole process was seamless and quick.
My experience was incredible. The Staff was amazing, really attentive, and super helpful. The whole process was seamless and quick.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! It is great to hear that the process felt seamless and that our team made such a positive impression. We work hard to make sure every visit is smooth and stress-free, and it means a lot to know that came through during your experience. We hope to see you again soon!
Great hospitality, straightforward processing and overall a great experience Peyton is a great advocate for her customers
Great hospitality, straightforward processing and overall a great experience Peyton is a great advocate for her customers
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us. It is wonderful to hear that the process felt straightforward and that you were treated with great hospitality from start to finish. Peyton will be so glad to know that her dedication made a real difference for you. We hope to see you again!
I recently purchased an XT5 at the Crest Cadillac dealership. My husband & I are so happy with the new car! We were extremely satisfied with the excellent customer service provided throughout the purchase process! The Sales Consultants (Ivan & Glenn) went above and beyond to answer my many questions regarding the vehicle. Joshua, the Sales Manager, pleasantly glided us through the purchase paperwork. The entire team at the dealership made it very clear to us that customer satisfaction is top priority & that they will be ready to assist now & in the future with any questions or concerns that we may have with our new vehicle! Crest Cadillac in Frisco is highly recommended by us!
I recently purchased an XT5 at the Crest Cadillac dealership. My husband & I are so happy with the new car! We were extremely satisfied with the excellent customer service provided throughout the purchase process! The Sales Consultants (Ivan & Glenn) went above and beyond to answer my many questions regarding the vehicle. Joshua, the Sales Manager, pleasantly glided us through the purchase paperwork. The entire team at the dealership made it very clear to us that customer satisfaction is top priority & that they will be ready to assist now & in the future with any questions or concerns that we may have with our new vehicle! Crest Cadillac in Frisco is highly recommended by us!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your positive experience means a lot to us, and we are so glad to hear that you and your husband are loving your new XT5! It is wonderful to know that Ivan, Glenn, and Joshua each played a part in making your purchase feel smooth and comfortable from start to finish. Our team works hard to make sure every customer feels informed and well taken care of, and it sounds like that came through during your visit. Thank you for recommending us to others. We look forward to being there for you whenever you need us down the road!
Very prompt response, and very friendly to work with. All people I interacted with were amazing and I appreciate their hard work even though I didn't end up buying a car from this dealership.
Very prompt response, and very friendly to work with. All people I interacted with were amazing and I appreciate their hard work even though I didn't end up buying a car from this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your positive feedback truly means a lot to us. We are glad our team was able to make a strong impression with their friendliness and quick communication, and we appreciate you taking the time to share that. Even though things did not work out with a purchase this time around, we hope you will keep us in mind for the future. It was a pleasure having you visit, and we wish you all the best.
Awesome place to buy a new or used Cadillac. Couldn’t ask for better service. The team was on point!!
Awesome place to buy a new or used Cadillac. Couldn’t ask for better service. The team was on point!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are privileged to receive such kind words about your experience with us. It means a lot to hear that our team delivered the level of service you deserved throughout your visit. We work hard to make sure every customer feels taken care of, and feedback like yours reminds us why that matters. We hope to see you again the next time you need anything!
My second time returning to Crest and experience was nothing short of incredible. Victor and Jenny were exceptionally friendly and professional, making the lease swap completely smooth, pressure-free, and enjoyable!!
My second time returning to Crest and experience was nothing short of incredible. Victor and Jenny were exceptionally friendly and professional, making the lease swap completely smooth, pressure-free, and enjoyable!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you immensely for coming back to see us and for sharing such a kind review. It means a lot to hear that Victor and Jenny made your lease swap feel smooth and pressure-free. We are glad the experience was enjoyable from start to finish, and we look forward to welcoming you back for a third visit!
They worked around all our requests Andrew was awesome. He was very supportive and intuitive to our needs
They worked around all our requests Andrew was awesome. He was very supportive and intuitive to our needs
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are grateful for the kind words and for taking the time to share your experience with us. It is great to hear that Andrew was able to support you through the process and make sure your needs were met every step of the way. We will be sure to pass along your feedback to him. We hope to see you again!
Kodie and Peyton were absolutely amazing to work with. The made the entire process incredibly easy; from showing different car options to grabbing everything out of old car for us. We’ve never had that quick of a car buying experience nor have we had that great of care. We highly recommend them!
Kodie and Peyton were absolutely amazing to work with. The made the entire process incredibly easy; from showing different car options to grabbing everything out of old car for us. We’ve never had that quick of a car buying experience nor have we had that great of care. We highly recommend them!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your positive experience means a lot to us, and it is wonderful to hear that Kodie and Peyton made the car buying process so smooth and enjoyable for you. It sounds like they went above and beyond, from walking you through your options to helping transfer your belongings from your previous vehicle. That kind of attentive, efficient service is exactly what we strive for. We appreciate you sharing your experience and recommending them to others!