Reviews
Ishrael went above and beyond to help me out.
Ishrael went above and beyond to help me out. I had the best car buying experience ever! I will always recommend Fowler VW
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your fantastic car buying experience with us. It’s great to hear our team made the process smooth. We appreciate your recommendation to others in the VW community and look forward to welcoming you back.
Matt exceeded expectations to make sure I was taken care
Matt exceeded expectations to make sure I was taken care of. Matt provided a loaner vehicle which was very helpful for me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled our service team could make your visit smooth with a loaner vehicle while servicing your Volkswagen Atlas. Thank you for the five-star rating and for sharing your experience. We look forward to assisting you again.
Software failure due to VW system update.
Software failure due to VW system update. Matt made sure it was fixed and that I had a loaner car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. We’re pleased the software issue on your Volkswagen Atlas was resolved promptly and that the loaner vehicle kept you on the road.
The dealership did a great job they could not solve my
The dealership did a great job they could not solve my issues but they did an excellent job trying to help sort out everything, the guy that was trying to help me get another car did an excellent job and was very helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about our service on your Volkswagen Taos. We appreciate your patience while our team worked to address the issue and explore alternative vehicle options. It’s great to hear that our staff’s assistance made a positive difference.
I am very happy that this dealership is honest and
I am very happy that this dealership is honest and professional. Those are very hard to come by these days.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our honest and professional approach during your Volkswagen Atlas Cross Sport service. Cliff will be pleased to hear your kind words about our team’s efforts.
It was quick and easy.
It was quick and easy. Everyone was nice and helpful. It was quick and easy. Everyone was nice and helpful. Easy car buying experience I've had.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear the process felt efficient and our team was so helpful. Thank you for choosing us for your purchase. We look forward to assisting you again.
New car and remote didn't work.
New car and remote didn't work. After three weeks of waiting on a part I called the service area and was then and only then advised it was in made an an appointment and then waited 8 hours for it to be repaired. Pretty bad experience overall.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
The work was done in a timely manner and the service
The work was done in a timely manner and the service representative was knowledgeable and polite
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for noting the efficient and courteous service you received on your Volkswagen Atlas. We appreciate your five-star rating and look forward to assisting you at your next service visit.
Always so helpful!
Always so helpful! They don't try to make me get more services and the get me right in!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased to know our team keeps recommendations honest and gets you in promptly. Thank you for the five-star rating and for trusting us with your Volkswagen Beetle.
Sales was customer oriented but could be a little more
Sales was customer oriented but could be a little more knowledgeable about the cars they are selling. Also, the PPF package I purchased is having issues. I took it back 3 times to have the door edges redone and still they are peeling off. Service lead was also customer oriented but I question the capability of the technicians. Example when I got my car initially, the car had a slight rattle when taking it home. I opened the hood and the air cleaner cover clips were not fastened and the battery terminal covers were open. Not the service department issue but they had my car for 7 weeks just sitting there waiting VW engineering to come up with a fix for the e-call software. Finally, I just asked for my car back and when they come up with a software fix, I can take it back in for them to load the updated software.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
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