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Technician","emailTxt":"lbaker@premierechevy.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/11035/employees/75d6191d3b34.jpg","drDealerId":11035,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":537859,"firstName":"Joseph","lastName":"Mitchell","titleText":"Service Technician","emailTxt":"josephdmitchell97@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":11035,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":537814,"firstName":"Austin","lastName":"Harrison","titleText":"Service Technician","emailTxt":"harrisonaustin@yahoo.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/11035/employees/aad7fc187ad2.jpg","drDealerId":11035,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":537813,"firstName":"Gary","lastName":"Browning","titleText":"Sales Consultant","emailTxt":"garybrowning74@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":11035,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":537858,"firstName":"Hamilton","lastName":"Smith","titleText":"Express Lane 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Technician","emailTxt":"fastedracing@aol.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/11035/employees/57e6d500b658.jpg","drDealerId":11035,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":537857,"firstName":"Robert","lastName":"Orozco","titleText":"Service Technician","emailTxt":"saleens35supercharged@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":11035,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":537816,"firstName":"Kory","lastName":"Randolph","titleText":"Service Technician","emailTxt":"krandolph@premierechevy.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":11035,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":537850,"firstName":"Rhonda","lastName":"Cromer","titleText":"Warranty 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Premiere Chevrolet

4.7 out of 5 4.7
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM

Premiere Chevrolet Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2013

In 1992, Premiere Chevrolet opened its doors for business on the Bessemer Super Highway. Since then, Premiere Chevrolet has grown to become one of the fastest growing Chevy dealers.

...



Now located just off I-59 at the Academy Drive exit, you will enjoy our new state of the art facility, with an extensive inventory of the finest new and pre-owned automobiles. We share the thrill our customers get from owning and driving a Chevy. We invite you to come by and experience it for yourself. And, as always we promise to treat you just like an honored guest in our own home.

"Alabama's Premiere Chevrolet Dealer"

Service

Wheel Balance

$39.95

Tire Rotation

$19.95

Oil, Filter Change

$32.95 and up*

Heating, Cooling Diagnosis

$49.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
340 lifetime reviews. Includes reviews of Premiere Chevrolet from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 12, 2019

    Length of time, no appointment only took an hour. Very professional. The young lady at service desk very friendly. Very pleased that I didn't have to set... for hours

    Not Applicable
    Customer Service
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    5.0 out of 5
    Friendliness
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad to hear that our service department was able to provide you with great customer service. We will be sure to let them know about your re...view! Thank you once again from the entire team; we look forward to servicing you for years to come.


    Worked with:
    Larry Davis

    Assistant Service Manager

    (4.9) 23 reviews

  • 5.0 out of 5
    October 2, 2019

    We recently bought a 2019 Buick Enclave from Premier. Ms. Grayson met us with her friendly smile and hospitality. She made the process seem so easy and... less lengthy than our previous experiences. We are very pleased with our auto purchase.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par! We ...will continue to strive to deliver efficient customer service and look forward to working with you in the future.


    Worked with:
    Chris Ferguson

    Finance

    (5.0) 66 reviews

    Shirley Grayson

    Internet Sales

    (5.0) 6 reviews

  • September 23, 2016

    Daniel is excellent and a wonderful person. Everyone there are so friendly. I always feel so comfy when I'm there waiting on my car to get service. I appreciate... you ALL!?????

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Jennifer we are so glad to hear that Daniel was able to provide you with great customer service. We will be sure to let him know about your review! Th...ank you once again from the entire team; we look forward to servicing you for years to come.

  • 5.0 out of 5
    October 2, 2019

    Great dealership that seems to be getting better every time I go there, the service department does great and Jeff in service keeps me coming back although... Larry, Daniel and Christa are also great to work with and have great attitudes and so glad to see Barry Sparkman back!!!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver ...friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.


    Worked with:
    Jeff Pierce

    Assistant Service Manager

    (5.0) 40 reviews

    MIchael Williams

    Sales Consultant

    (5.0) 25 reviews

    Larry Davis

    Assistant Service Manager

    (4.9) 23 reviews

    Daniel Slaten

    Assistant Service Manager

    (4.8) 22 reviews

    Robert Pollard

    General Manager

    NOT RATED

  • 4.0 out of 5
    October 1, 2019

    I recently visited the service center, again, regarding an issue with the passenger side restraint system. Although they still did not diagnose the problem,... the service manager was very attentive and worked diligently to try to assist, soliciting assistance from an outside support center. Overall, while I had a much better experience this time, my issue was not indicated as resolved. The service manager assured me they would get to the bottom of it, if it continued, however. Again, overall, a better experience, but one would not expect to have this issue on a brand new 2019 Camaro and I will expect proper resolution if it continues.

    4.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Larry Davis

    Assistant Service Manager

    (4.9) 23 reviews

  • 5.0 out of 5
    October 1, 2019

    I buy from here simply because the entire staff is nice friendly and knowledgeable, they are never to busy for a one on one and a simple stop and say hi... to you

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good work ethic, and attention to detail which is why you¿¿¿ll always get top-notch customer service from Premiere Chevrolet. We are overjoyed that we... were able to provide this to you. Thank you again for your kind words!


    Worked with:
    Chris Ferguson

    Finance

    (5.0) 66 reviews

    Jeff Pierce

    Assistant Service Manager

    (5.0) 40 reviews

    MIchael Williams

    Sales Consultant

    (5.0) 25 reviews

    Mike Aycock

    Pre-Owned Sales Manager

    (4.9) 16 reviews

  • 4.0 out of 5
    October 1, 2019

    Jeff and the Master foreman of shop are great guys also they breakdown the situation and explain to what was the issuse and how they fix the problem! ... All around great people!

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We pride ourselves on hard work, ethics, and attention to detail which is why you¿¿¿ll always get top-notch customer service from Premiere Chevrolet. ...We are overjoyed that we were able to provide this to you, thank you again for your kind words!


    Worked with:
    Jeff Pierce

    Assistant Service Manager

    (5.0) 40 reviews

    Mike Aycock

    Pre-Owned Sales Manager

    (4.9) 16 reviews

  • 5.0 out of 5
    October 1, 2019

    I was in and out less then 45 mins. The customer service was AMAZING. They was very helpful to my needs and questions. I will be back

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver ...friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.


    Worked with:
    Christa Sigler

    Express Lane Advisor

    (5.0) 38 reviews

  • 5.0 out of 5
    October 1, 2019

    Already reviewed my last visit. This is a duplicate and has happened before. I had a recall for a computer problem on the brakes of my 2016 Silverado.

    Not Applicable
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad to hear that our service department was able to provide you with great customer service. We will be sure to let them know about your re...view! Thank you once again from the entire team; we look forward to servicing you for years to come.


    Worked with:
    Jeff Pierce

    Assistant Service Manager

    (5.0) 40 reviews

    Deundra Perdue

    Service BDC Representative

    (4.8) 11 reviews

  • 5.0 out of 5
    September 20, 2019

    I was pleased with the work the body shop did to my vehicle and I would recommend it to anybody that ask. A very happy customer

    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet... a review.

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