Reviews
CHRISTAIN and his team were able to get me in my dream
CHRISTAIN and his team were able to get me in my dream car with fair numbers for the vehicle I was trading in. Loved the experience and plan on buying again!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Desirea was wonderful.
Desirea was wonderful. Very happy that she was able to help us get exactly what we wanted in our vehicle. She was very nice to work with, detailed, provided timely updates along the way, and went above and beyond to help. We ordered and received the car exactly how we wanted. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!
Very pleased with knowledge and courtesy of Desirea.
Very pleased with knowledge and courtesy of Desirea. She understood my need for make and model of vehicle and suggested best approach. Requests for information were timely and it facilitated the check out process. Very courteous explaining basic functions of vehicle. The meeting with finance manager went equally fast. Very pleased overall.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Vic, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Exceptional Dealership with exceptional team
From my initial online query to the day, I picked up my 2023 XZ, it has been an exceptional experience. My salesperson is definitely from a distance planet. In my 35 years of car buying, I have never come across a kindhearted gentleman like Harold Shelby. He is a cream of the corpe. In addition, Gen Awanohara in finance was equally exceptional. It is wonderful buying experience overall and BMW of silver spring has the exceptional team to work with. I wish I could give them 10 stars!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Asim, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Thank you Brittany and BMW of Silver Spring!
I was blown away by BMW of Silver Spring throughout the car purchasing process and in particular by my client advisor Brittany Barrett’s knowledge, communication, and responsiveness. From order to delivery, I couldn’t have asked for a better experience. I love my new X1, it was definitely worth the wait!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Alexandra, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!
I was blown away by BMW of Silver Spring throughout the
I was blown away by BMW of Silver Spring throughout the car purchasing process and in particular by my client advisor Brittany Barrett’s knowledge, communication, and responsiveness. From order to delivery, I couldn’t have asked for a better experience. I love my new X1, it was definitely worth the wait!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Alexandra, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Khan sold me my first BMW and I’m happy with the results.
Khan sold me my first BMW and I’m happy with the results. He even helped get me set up before I left the lot. Gen is a financial manager there and he helped me upgrade my vehicle and he throughly explained everything to me. I really appreciated my experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!
It was my first time purchasing at BMW Silver Spring and
It was my first time purchasing at BMW Silver Spring and so happy that we made that decision! Everyone at the entire dealership was courteous and friendly! We have purchased our previous BMW's at other dealers and you cannot even compare the customer service, level of professionalism and genuinity that Gen and his team demonstrated. I have also purchased from other manufactures and finance always tried to throw in unnecessary things that are overlooked by customers. However, that was not the case here! Gen was honest, real, quick, and made the process smooth and not feel like one has been scammed!He was very knowledgable, straightforward and helped navigate this last step so smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Christian Perry is outstanding and made the process of
Christian Perry is outstanding and made the process of buying a car easy and efficient. He went the extra mile.
- Customer service 5.0
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Great experience!
Great experience! Eric and Jhonayra werea pleasure to work with—friendly, responsive and professional. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
