Reviews
Great experience!
Great experience! Eric and Jhonayra werea pleasure to work with—friendly, responsive and professional. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
I first met with Desirea over 5 months ago about ordering
I first met with Desirea over 5 months ago about ordering a BMW. She was very pleasant and patient answering all my questions and kept me updated throughout the process. She made the process very easy and I strongly recommend her to anyone looking to purchase a BMW. Jhonayra was great explaining everything from her side and very nice as well. I've had a very positive experience with BNW of Silver Spring.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
Eric was very knowledgeable about the vehicle and did a
Eric was very knowledgeable about the vehicle and did a great job demonstrating the features to us. He's also very patient, professional and helpful. Eric has made the car purchase experience really enjoyable and he'll definitely be our go-to person if we are purchasing another BMW.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!
I had the pleasure of working with Roberto Jimenez for my
I had the pleasure of working with Roberto Jimenez for my purchase of 2022 Used X3. He was awesome !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Very responsive and made sure my needs were met.
Very responsive and made sure my needs were met. If I had any questions they answered them thoroughly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Ms. Jackson was amazing and truly help although the car I
Ms. Jackson was amazing and truly help although the car I wanted was no longer available she was still able to help me find the car I needed and for that I’m sincerely grateful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Desirea Jackson provided excellent service.
Desirea Jackson provided excellent service. She allowed me to make a sound choice, wasn’t pushy and very helpful. My BMW purchase was extremely easeful and I am grateful!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
You all made this process seamless for me!
You all made this process seamless for me! Thank you for my brand new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
The dealership is well-run with helpful employees.
The dealership is well-run with helpful employees. The prices also seem to be lower than other BMW dealerships in the area.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Best experience at a dealer!!!
Great customer service. Ron Askew is the best! Really loved our experience and how Ron helped us with our purchase. Buying a car is an exhausting process but he really made the process smooth and fast. Thank you Ron.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Bruna, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope to be of service to you again! Take care!