Reviews
Best BMW dealership in the area
Great dealership. I have bought several cars here and have always had great experiences with both sales and service. I would recommend working with Lonnie in sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Matt, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
She is very nice and welcoming.
She is very nice and welcoming. She helped me through the whole process and is very kind
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Hoang, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Very kind! Good service
Gen delivers what he promises.
Gen delivers what he promises. Exceptional customer service and after sale support! Highly recommend the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Roger, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Brittany impressed me with her exceptional service with
Brittany impressed me with her exceptional service with my X6 BMW. She went above and beyond to make sure I understood the technicalities of the car. She was so gentle, patient and listens carefully. Thank you Brittany for making me feel comfortable, thank you for been very responsive to all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Tammy, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
As usual, David was very responsive and informative about
As usual, David was very responsive and informative about end-of-lease-options. Both David and Gem contributed to an excellent car buying experience with timely processing and a high level of customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I'm so impressed with Brittany Barrett.
I'm so impressed with Brittany Barrett. She is very professional and knowledgeable with her 2023 BMW X6. She made me feel so comfortable with my purchase experience of my FIRST BMW vehicle. If you are looking to get a new BMW, I highly recommend you reach out to Brittany Barrett first. She will make sure your new car purchase experience is like having an afternoon cup of coffee with your best friend.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Best dealership ever!
Best dealership ever! The purchasing process was seamless from start to finish! Definitely would recommend! The customer service was 10/10. All of the staff were friendly and engaging. A special thank you to Mr. Harold and Mr. Ian for helping me through the process, they were truly the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! We hope to be of service to you again! Take care!
It was certainly a pleasant experience collaborating with
It was certainly a pleasant experience collaborating with Mr. Askew to purchase our 2022 BMX x4 M40i. Mr. Askew was knowledgeable, professional, and efficient with the process. He answered any questions that we had and expedited some processes so that with complete our transaction in a timely manner. We live in Virginia, and we would drive to wherever Mr. Askew was selling cars to utilize his services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Great Experience
It was certainly a pleasant experience collaborating with Mr. Askew to purchase our 2022 BMX x4 M40i. Mr. Askew was knowledgeable, professional, and efficient with the process. He answered any questions that we had and expedited some processes so that with complete our transaction in a timely manner. We live in Virginia, and we would drive to wherever Mr. Askew was selling cars to utilize his services.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Safe travels!
Just purchased my 330 from Scott.
Just purchased my 330 from Scott. He was great. Then we went to finance with Gen and another great experience. Both Scott and Gen make buying a car fun and exciting. Their customer service is also above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Casie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!