Reviews
Thank You!
Thank You! Thank You! Thank You! I am by no means new to car buying and know very well how stressful and anxiety inducing the process can be especially when buying from a “Big” or luxury car dealer; none of those anxieties or stress triggers were found at BMW of Silver Spring largely in part to Harold and Aaron. I’m a 4x returning customer for a reason! Thanks to them I was able to get the fully loaded X5 I had been eyeing for a while and make it work in my budget without any of the typical pressures associated with dealerships in general. Hands down an optimal car buying experience, professionalism, friendly, and efficient - I recommend Harold to help you find your car and Aaron to close the deal!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Pierre, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I had a very good experience with Nate in the purchase of
I had a very good experience with Nate in the purchase of my 2023 BMW i4. I initially requested information / test drive from another local dealership and they were not consistent in communication so it never happened. However, Nate at Silver Spring was very professional and knowledgeable about the car. After our initial test drive he helped me with customization and placing my order. He kept me informed throughout the process and was always realistic with delivery expectations, which I more than appreciated. When I picked up the car, he made sure I was satisfied and was very patient. I am extremely happy that Nate was able to assist me with my first custom build order. I am enjoying my car so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ruby, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Enjoying my i4
I had a very good experience with Nate in the purchase of my 2023 i4. I initially requested information / test drive from another local dealership and they were not consistent in communication so it never happened. However, Nate at Silver Spring was very professional and knowledgeable about the car. After our initial test drive he helped me with customization and placing my order. He kept me informed throughout the process and was always realistic with delivery expectations, which I more than appreciated. When I picked up the car, he made sure I was satisfied and was very patient. I am extremely happy that Nate was able to assist me with my first custom build order. I am enjoying my car so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ruby, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Desirea is extremely pleasant, professional, and will be
Desirea is extremely pleasant, professional, and will be an enduring asset to BMW of SS. GEN was very thorough, knowledgeable and enhanced what was until what I deem to be, the perfect car buying experience, THX
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We are always more than happy to assist you if anything else comes up. Take care!
If you want a car, Desirea is the only one who is the
If you want a car, Desirea is the only one who is the best. Very professional very patient and no pressure. 3 Ps define Desirea
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I had an outstanding experience car shopping at BMW of
I had an outstanding experience car shopping at BMW of Silver Spring. Lonnie Overby was extremely patient, very knowledgeable and gave honest recommendations. He took great care in understanding my must haves, allowed me to test drive several vehicles and did not rush or pressure me into buying a vehicle. His insight was invaluable to my decision to purchase an X6 and I love it. My overall experience at the dealership was excellent and I look forward to returning to service my vehicle when the time comes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Treva, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing BMW of Silver Spring!
Outstanding Customer Experience
BMW of Silver Springs exceeded my expectations from start to finish. My representative David Davila was professional, courteous and very responsive. His follow up and follow through was paramount. I was skeptical purchasing a car out of state however David provided me videos and pictures of every angle. He was also very transparent about the wear and tear areas of the car. David was patient, answered my questions in a timely fashion and addressed any hesitation. I would certainly purchase another car from David at BMW of Silver Springs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The best car buying experience ever with Brittany and
The best car buying experience ever with Brittany and Gen! They were very patient and made the deal happen! Excellent service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
If you buy a BMW, buy it from Scott Sohn
This is the second car I have purchased from Scott Sohn, and would not consider going elsewhere for another BMW. Extremely professional and efficient. The order process was very easy and the car arrived earlier than anticipated. Thoroughly enjoyable experience to buy a car from Scott.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
Very responsive and closed the deal quickly.
Very responsive and closed the deal quickly. They were willing to work extra hours and everyone at the dealership were extremely friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!
