Reviews
It was a pleasure to work with Roberto on getting the
It was a pleasure to work with Roberto on getting the exact car I wanted. The order process was easy and the delivery was very fast. Thank you, Roberto!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Safe travels!
So grateful to Brittany and the rest of the team at BMW
So grateful to Brittany and the rest of the team at BMW of Silver Spring. Brittany was kind and patient, ensuring that I understood every step of the car buying experience. What I most appreciate is her willingness to be available after I purchased my vehicle to address future questions that I’m sure will come up as this is my first BMW. You will be in GREAT hands here. My best car buying experience ever. And I’m no youngster! LOL!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
We are repeat customers and worked with Miguel Mendez
We are repeat customers and worked with Miguel Mendez both times. He was very attentive, honest, and always available for our needs. We have only had great experiences with him and the Silver Spring dealership. Even weeks after our recent purchase, Miguel continues to provide top- notch service. We will continue to work with him in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
I pitched 2021 bmw 330e from bmw of silver spring .
I pitched 2021 bmw 330e from bmw of silver spring . The experience was fantastic. Good customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
Just purchased my 3rd vehicle from David, and as always
Just purchased my 3rd vehicle from David, and as always it was a fantastic experience. He is responsive, honest and really knows these cars inside and out. I can't say enough good things about David, the Silver Spring dealership and Gen Awanohara in the finance department. When it comes time for my next vehicle, no question where I am going.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Josh, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
Brittany was fantastic and made the car buying process
Brittany was fantastic and made the car buying process painless. Great communication, would definitely recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
The service at Silver Spring was great!
The service at Silver Spring was great! Iso and Eric were very professional and patient with me. I look forward to continuing business in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Smooth process of buying and financing.
Smooth process of buying and financing. Addressed all our questions and provided friendly assistance. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Prakash, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent customer service.
Excellent customer service. This is my second time buying my car at this dealer. Wonderful experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Parram, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I have leased my last 6 cars from this dealership, and
I have leased my last 6 cars from this dealership, and all have been extremely successful transactions. In particular, David Davila has helped me, and I could not ask for a more professional individual. He has steered me through each deal, and stayed in touch to make sure service and everything else associated with the vehicles is satisfactory. Recently i bought my car after its lease expiration and David spent the time required to shepherd me through the process. He truly is a consummate professional. I addition Gen Awanohara assisted me with the recent purchase and he could not make the process smoother. I look forward to working more with him in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
