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BMW of Silver Spring

(5,856 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday Closed Closed
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,856 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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It was a pleasure to work with Roberto on getting the

It was a pleasure to work with Roberto on getting the exact car I wanted. The order process was easy and the delivery was very fast. Thank you, Roberto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Safe travels!

So grateful to Brittany and the rest of the team at BMW

So grateful to Brittany and the rest of the team at BMW of Silver Spring. Brittany was kind and patient, ensuring that I understood every step of the car buying experience. What I most appreciate is her willingness to be available after I purchased my vehicle to address future questions that I’m sure will come up as this is my first BMW. You will be in GREAT hands here. My best car buying experience ever. And I’m no youngster! LOL!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

We are repeat customers and worked with Miguel Mendez

We are repeat customers and worked with Miguel Mendez both times. He was very attentive, honest, and always available for our needs. We have only had great experiences with him and the Silver Spring dealership. Even weeks after our recent purchase, Miguel continues to provide top- notch service. We will continue to work with him in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

I pitched 2021 bmw 330e from bmw of silver spring .

I pitched 2021 bmw 330e from bmw of silver spring . The experience was fantastic. Good customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

Just purchased my 3rd vehicle from David, and as always

Just purchased my 3rd vehicle from David, and as always it was a fantastic experience. He is responsive, honest and really knows these cars inside and out. I can't say enough good things about David, the Silver Spring dealership and Gen Awanohara in the finance department. When it comes time for my next vehicle, no question where I am going.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Josh, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

Brittany was fantastic and made the car buying process

Brittany was fantastic and made the car buying process painless. Great communication, would definitely recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

The service at Silver Spring was great!

The service at Silver Spring was great! Iso and Eric were very professional and patient with me. I look forward to continuing business in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Smooth process of buying and financing.

Smooth process of buying and financing. Addressed all our questions and provided friendly assistance. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Prakash, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Excellent customer service.

Excellent customer service. This is my second time buying my car at this dealer. Wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Parram, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

I have leased my last 6 cars from this dealership, and

I have leased my last 6 cars from this dealership, and all have been extremely successful transactions. In particular, David Davila has helped me, and I could not ask for a more professional individual. He has steered me through each deal, and stayed in touch to make sure service and everything else associated with the vehicles is satisfactory. Recently i bought my car after its lease expiration and David spent the time required to shepherd me through the process. He truly is a consummate professional. I addition Gen Awanohara assisted me with the recent purchase and he could not make the process smoother. I look forward to working more with him in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!