Reviews
Amazing
Lonnie was informative and patient as I shopped for a car. The experience was enjoyable. Great customer service. Would recommend to work with him i.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jeen, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Thanks for the recommendation, and have an amazing day!
Nate was great.
Nate was great. He made the process very easy. I purchased a BMW x4 40i and he was very helpful helping me picking all the options for the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
David Strassman was great!
David Strassman was great! He helped us select the right BMW and went through all of the options thoroughly. Since we are doing Performance Center pickup, he was very proactive in getting us the reserved date that we desired and kept in constant contact through the whole process. I bought my previous BMW from David and will do so again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Love the attention that Brittany give me, really
Love the attention that Brittany give me, really appreciate what she do for me, have a good comunication, she was always aware of me, she was super kind, I think is the best salesperson the dealer have
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent Service
Hi received excellent service from the moment I walked in the door. My sales rep was Harold Shelby who provide me excellent service from the begin to the end. Even when I had to return he was available to service me. Thank you Harold for excellent service. Veronica Lawrence
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Veronica, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Hi received excellent service from the moment I walked in
Hi received excellent service from the moment I walked in the door. My sales rep was Harold Shelby who provide me excellent service from the begin to the end. Even when I had to return he was available to service me. Thank you Harold for excellent service. Veronica Lawrence
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!
My experience was Nothing short of Amazing !
My experience was Nothing short of Amazing ! Be sure to ask for Eric , Pedro and Aaron! Everyone was so kind , patient & helpful!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Morg, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any further questions, please give us a call. We're always happy to help!
extremely helpful amazing sales rep
amazing service, very helpful and really made the process go as quick and effortless as possible and they really made me feel so much less stressed than any other dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Greg, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Great Experience Made Seamless
David Davila was very informative and helpful! He made my car buying experience seamless and enjoyable. I got my BMW i4 and he has followed up to answer any questions I had. 100/100
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sammy, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
David made my BMW buying experience seamless and
David made my BMW buying experience seamless and enjoyable. I appreciate him following up after my purchase and answering any questions I had. Will be buying my BMWs only from BMW of Silver Spring and only from David.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car