BMW of Silver Spring

Great service and communication at this dealership and David Strassman is extremely helpful, knowledgeable and kind. Would definitely recommend this dealership.

From the moment I walked into the BMW dealership, Gen was very helpful and patient with me. I was very frustrated because I traded in my vehicle before any warranty refunds were applied to my loan balance. Needless to say, I worked directly with Gen and he assured me that he work with the Finance department to assist with getting those funds refunded back to me. He did exactly that and I’m very grateful. I put my trust and faith in Gen and he certainly delivered! I will buy another BMW in the future and will only work with Gen Awanohara!

From the first time I went to the dealership until I took delivery of my new 430i, Dave Strassman was a pleasure to deal with! Dave was always responsive and good at keeping me updated on the status of my car as it was being built. If you are in the market for a BMW Dave’s your guy!

I had purchased my first BMW 650 convertible some years ago from Passport BMW. The experience was great however upon returning HORRIFIC CUSTOMER SERVICE. IT WAS LIKE DEALING WITH A CAR LOT ON THE SIDE OF THE ROAD. I left and went to BMW of Silver Spring and met with Kyle Green who I had been communicating with in reference to being into the market for a 2022 BMW X6. Kyle was professional and friendly and wasn't aggressive for a sale nor did he have commission breath. That's a term used in real estate for a agent only focused on commission not the client. Kyle was clear and direct explaining every question I asked. I placed my deposit down on my first visit and ordered my vehicle. My vehicle arrived sooner than I thought and I am extremely pleased with my purchase. Keep in mind all BMW dealerships aren't created equal. If you are going to consider purchasing I recommend Kyle Green..at BMW of Silver Spring extremely professional with no pressure unlike Passport BMW!

If you are looking for a BMW Roberto is your go to guy! He was very knowledgeable and sufficient! He is AWESOME!

I called in on a Thursday morning to BMW silver spring and spoke with Harold Shelby. From the phone call to when I got there, the test drive and process of buying the car was a great experience. Even after my purchase I have had an outstanding job done by Harold and would recommend you to work with him if you are interested in a car from there.

Great service! The BMW of Silver Spring team is very professional. They are always willing to help and respond any questions/concerns you might have. I have been working with Eric Lovo (Sales) and Delfin Green (Service) for almost three years since we leased our first car. They are very knowledgeable and attentive. This time I had the opportunity to work with Gen Awanohara from the finance department. He was very thorough, attentive and helpful with all the financial questions I had. All of them are exceptional professionals, I highly recommend working with them.

Really thankful for Desiree she helped me a whole lot with getting my TLX, she was great with communicating and getting straight to the point. Great costumer Service.

The Dealership is top notch! With Friendly staff and well maintained! It’s super easy to get to from the 695. If you are lucky enough to have Brittany as your sales person then you already know how amazing she is. Hands down one of the best Sales persons you will ever have the pleasure of working with. She is super knowledgeable and quick to answer any and all of your questions. My experience with her was an absolute pleasure! I will go to her with all my BMW needs. She absolutely won me over with her Courteous disposition exceptional professionalism and her un matched customer service. You honestly will not meet anyone better. Do yourself a favor and ask for Brittany for your next BMW purchase. I can’t wait to work with her again!!!

I have purchased a lot of vehicles in my life and Tae Yeon is one of the best Client Advisors I have ever dealt with. He is honest, knowledgeable, detail-oriented, and patient. There is no hard sell. If you need to buy a BMW, make the trip down to buy one from Tae at BMW of Silver Spring.