Reviews
Delivered custom made BMW as promised per their estimated
Delivered custom made BMW as promised per their estimated delivery date. Very good customer service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!
Buying a BMW Car
I just bought a BMW X3 on July 8, 2022 from BMW of Silver Spring Md and my agent explained me everything the description of every button inside the car. I would highly recommend Harold Shelby of Mile One BMW of Silver Spring Md if you are looking 4 BMW !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Nathaniel, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!
Andre and the team were tremendously helpful.
Andre and the team were tremendously helpful. They had a professional approach and delivered in exactly the way that I hoped.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Safe travels!
Ron was an amazing salesman!! I Love my new car
Ron was a great sales person. I will recommend anyone to him! Anyone in need of a car go to BMW of Silver Spring ask for Ron.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Erica, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
Couldn’t ask for more attentive service from Andre.
Couldn’t ask for more attentive service from Andre. Pedro also very helpful with financing options and questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! We hope to be of service to you again! Take care!
I had a great experience trading my car in.
I had a great experience trading my car in. Lonnie and Gen made the process so much smoother and entertaining :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
It was a pleasure working with Ron Askew.
It was a pleasure working with Ron Askew. He was very knowledgable on the vehicle we went in looking for but most importantly he was kind from the beginning to end of the process. Highly recommend his service to anyone going to BMW of Silver Spring. Thanks Ron!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Gladis, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Britney help me select a vehicle to fit my personality
Britney help me select a vehicle to fit my personality and needs. She was professional and fun to work with, and I would buy another vehicle from her in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Went the extra mile.
Went the extra mile. Responsive. Timely. Great customer service. I will be back. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jen, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
It was a pleasure doing business at BMW of Solver Spring.
It was a pleasure doing business at BMW of Solver Spring. We bought the 2022 X5 from Roberto in sales and Pedro in Finance did an excellent job helping us. I would recommend them for ur next car purchase. Joy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello there! thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.