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BMW of Silver Spring

(5,856 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday Closed Closed
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,856 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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I recently purchased a 2022 BMW coupe and Kyle made the

I recently purchased a 2022 BMW coupe and Kyle made the process easy! Thank you so much for the awesome experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Kyle here at BMW of Silver Spring! If you have any further questions, please give us a call. We're always happy to help! Take care!

Ron is great

Ron was very professional and pleasant to deal with. He went out of his way to take care of my needs and questions. He was honest and worked with me to get in and out of the dealership as quickly as possible. Will definitely be back to purchase another car from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi, thank you so much for your feedback! Ron will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

Both Rachael and Joe were very helpful and made dealing

Both Rachael and Joe were very helpful and made dealing with the service issues painless. I very much appreciated the time and courtesy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

My sales Rep was Ron Askew and he is excellent.

My sales Rep was Ron Askew and he is excellent. He answered all questions and really helped me decide what vehicle I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

We just purchased our BMW X5 from BMW of Silver Spring,

We just purchased our BMW X5 from BMW of Silver Spring, and if you want to have a great experience this is the dealership to come to. From working with our client advisor, Harold, to being in the finance department with Gen Awanohora, it felt like we were working with family. I personally feel that the finance department can be the most stressful part of purchasing a vehicle, but Gen made the experience smooth and easy. It felt like visiting a long-time family friend. He worked with us to make sure we had what we needed to be successful walking out with our new car, and followed up with us the next business day. That’s service you can trust. I really could go on all day about how Gen Awanohora and the team at this dealership puts other dealerships to shame. If you want to be treated well and know you’re in good hands in your next vehicle purchase, check out BMW of Silver Spring.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Nate is great!

Nate is great! He took me on several test drives and helped me land on the correct model for my needs. I am completely satisfied with my new car and the purchasing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

Searching for a new car at a time when supply chain

Searching for a new car at a time when supply chain issues and high demand predominate is no easy task. Working with Nate Vitek however made the process as smooth as possible. He's well organized, transparent, responsive, and informative. I also felt he was genuinely interested in my happiness with my purchase and cared about a good outcome. I strongly recommend woking with Nate Vitek on any purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

Excellent buying experience with Nate Vitek

Searching for a new car at a time when supply chain issues and high demand predominate is no easy task. Working with Nate Vitek however made the process as smooth as possible. He's well organized, transparent, responsive, and informative. I also felt he was genuinely interested in my happiness with my purchase and cared about a good outcome. I strongly recommend woking with Nate Vitek on any purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Best Service with a smile……

We went to showroom when it was about to close but Nate Vitek welcomed us with a smile. He was very polite and answered all our questions. We are thank full to the entire team who worked with us late night and made my dream come true.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Alina, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Great experience

Harold Shelby was my sales man at BMW of Silver Spring . He made my car buying experience fun, easy and pleasant . I have never had a car buying experience as pleasant as this one . Thank you Harold Shelby for everything .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lee, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!