Reviews
Eric Lovo is the best.
Eric Lovo is the best. Thorough and patient, makes for a great customer experience. Very knowledgeable and eager to work with you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
I recently purchased an X5 from Kyle Greene.
I recently purchased an X5 from Kyle Greene. Kyle made the process easy and pressure-free. He was very attentive, helpful, and took time to guide me through the process and answered my questions. I had a wonderful experience with Kyle. I highly recommend Kyle to potential BMW buyers without any reservations!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Thank you!
Lonnie Overby and Gen Awanohara are conscientious, caring and honest! They made our BMW purchase an enjoyable one. Bravo on the service and Bravo on the car!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mike, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help! Take care!
Nice service.
Nice service. Kind staff. Great experience. My wife was also satisfied, which is not an easy task :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
New X7 purchase - awesome experience!
I recently purchased an X7 from Nate Vitek. He was very professional, courteous, and helpful throughout the process. This is my 3rd vehicle from this dealership going back to 2016. I highly recommend you visit and ask for Nate. Thank you for a smooth and stress-free transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kiran, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I recently purchased an X7 from Nate Vitek.
I recently purchased an X7 from Nate Vitek. He was very professional, courteous, and helpful throughout the process. This is my 3rd vehicle from this dealership going back to 2016. I highly recommend you visit and ask for Nate. Thank you for a smooth and stress free transaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing BMW of Silver Spring!
Kyle was helpful, attentive and informative on the car
Kyle was helpful, attentive and informative on the car and financing. Highly recommended! He was very helpful in walking me through the process and went above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
I was in the market for a BMW I4 M50.
I was in the market for a BMW I4 M50. I was scheduled to test drive the car several weeks ago at Silver Spring BMW. Then I was contacted by Scott who said I could not drive the car until April 2. Everything felt so disorganized. I ended up driving to Towsen…test drove the car and made the order. Not impressed with BMW Silver Spring
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
AMS1- We apologize for any inconvenience that occurred as a result of the i4 test drive vehicle not being here prior to your appointment. We would like to speak with you regarding your concerns but are unable to identify you in our database by your username. At your convenience, please reach out to our General Manager, Matt Dolesh, at 301-679-4375 or mdolesh@mileone.com.
Just left you a voice message
Excellent experience with Nate with new X5 purchase.
Excellent experience with Nate with new X5 purchase. Professional, quick to respond, helpful and straight to the point.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Andrew. Thank you and we hope to see you again!
Kyle was a pleasure to work with.
Kyle was a pleasure to work with. He tried his very best to give us the best deal possible. He was very approachable and matter-of-fact. Not too salesy, which is a great thing!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!