Reviews
Bought my 2nd car from David Strassman and it was a
Bought my 2nd car from David Strassman and it was a wonderful experience. Ordering the car was easy, all of my tedious questions were answered and delivery was quick. Gen in finance made closing the deal quick and he explained everything very well. I couldn’t be happier w the dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
This is my first BMW purchase and the entire experience
This is my first BMW purchase and the entire experience was excellent. Everyone at the dealership was courteous and friendly. The service I received from Gen and Brittany was second to none. BMW Silver Spring is not the closet BMW dealership to my house but I will definitely make the trip out to see them when needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
It was a pleasure working with Brittany.
It was a pleasure working with Brittany. She made the buying process smooth. She was always available to answer questions and make the process as efficient as possible. Highly recommend working with her if you are looking to buy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Excellent experience with Nate and Gen to purchase my new
Excellent experience with Nate and Gen to purchase my new X1. Thank you for finding my new car and the wonderful service !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
I bought 4 new cars from Mr.
I bought 4 new cars from Mr. Scott Sohn so far and hoping more soon. His service is always focused on customer side and bring up the best deal. The dealer is lucky to have Scot and I did have his assistance on my BMWs. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Brian, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle.
Great experience to purchase a car !
Excellent experience to purchase my new X1. A special thank you to Nate Vitek for finding the perfect car ! I appreciated him listening to what I wanted and he found it !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sue, congratulations on your new vehicle! We hope you continue to choose us for all your automotive needs! Take care!
Harold Shelby is an outstanding client advisor
Harold Shelby has been an outstanding client advisor in the purchase and delivery of our BMW 740e from BMW of Silver Spring. He facilitated and expedited our purchase and always was helpful, informative, responsive, and professional. He answered our calls and texts immediately or very quickly, and Harold always came back with helpful information. We live in North Carolina, so our purchase involved shipping our car from Maryland to our home. That proved to be no problem at all for Harold. He handled the arrangements and shipment expeditiously and, at least for us, easily. Our BMW arrived in beautiful shape, expertly detailed, and just as Harold had stated. And it was fully gassed and fully charged thanks to Harold and BMW of Silver Spring. And on top of all that, Harold answered all of our detailed questions on the operation of the car and, furthermore, put us in contact with the BMW Genius to answer any further questions that might arise. We just can’t write enough positive things about Harold to do him justice. We highly recommend Harold Shelby as a client advisor, and the first person we will call for our next car will be Harold.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!
Harold Shelby has been an outstanding client advisor in
Harold Shelby has been an outstanding client advisor in the purchase and delivery of our BMW 740e from BMW of Silver Spring. He facilitated and expedited our purchase and always was helpful, informative, responsive, and professional. He answered our calls and texts immediately or very quickly, and Harold always came back with helpful information. We live in North Carolina, so our purchase involved shipping our car from Maryland to our home. That proved to be no problem at all for Harold. He handled the arrangements and shipment expeditiously and, at least for us, easily. Our BMW arrived in beautiful shape, expertly detailed, and just as Harold had stated. And it was fully gassed and fully charged thanks to Harold and BMW of Silver Spring. And on top of all that, Harold answered all of our detailed questions on the operation of the car and, furthermore, put us in contact with the BMW Genius to answer any further questions that might arise. We just can’t write enough positive things about Harold to do him justice. We highly recommend Harold Shelby as a client advisor, and the first person we will call for our next car will be Harold.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
I closed the deal on my new car with Ms.
I closed the deal on my new car with Ms. Karen Herbert and absolutely loved her. She was very warm and comfortable to work with and she made the experience very personable for me which I greatly appreciated. I would recommend her based on her years of expertise but also because she is a great person to get to know. I love my new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
The Best Car Buying Experience Ever!!!
I had a great experience at BMW of Silver Spring. Mr. Harold Shelby answered all my questions with honesty and went above and beyond, I would recommend this dealer and ask for Mr. Shelby. You will not be disappointed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jahfarie, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
