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BMW of Silver Spring

(5,856 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday Closed Closed
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,856 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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Karen was very helpful in finding the car I wanted and

Karen was very helpful in finding the car I wanted and when it wasn't being shipped, she was proactive and ordered another one from a closer factory. She was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Andre sales & Gen Awanohara finance are the best you can

Andre sales & Gen Awanohara finance are the best you can get when you buy a BMW they make it so smooth and your experience worth of keep coming Thank you for all your help and support they know what they do special Thanks to Gen he fought to get me best interest rate

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We are always more than happy to assist you if anything else comes up. Take care!

I worked with Deseria to purchase a used vehicle for my

I worked with Deseria to purchase a used vehicle for my son and she was awesome. Everything went very smoothly and Efficient. She was on the hall for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Come Here for Great Service

I recently purchased a car from this dealership and I am 5/5 satisfied!! Everyone was very friendly and attentive and made me feel like a valued customer. Thanks again guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, Lavonnie! Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

New SUV Purchase

I recently purchased a vehicle from BMW of Silver Spring. My sales person was Lonnie, he is awesome! He was honest with me from the beginning to the end of finding a vehicle to purchase. It was a great experience, I highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Congratulations on your new vehicle! We're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Thanks for the recommendation, and have an amazing day!

I bought a car from him over the weekend and the

I bought a car from him over the weekend and the experience was great! He was able to squeeze me in early, which I really appreciated too. Overall Lonnie was super friendly and attentive, and his service was exceptional. I’d definitely recommend him to family and friends!! Aaron Devane from Finance was a gem as well! -Lavonnie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thanks again for the recommendation, and have an amazing day!

Scott was fantastic to work with.

Scott was fantastic to work with. He helped me to configure my own X5 to be built and then stayed on top of the process and was very communicative throughout the process. The delivery of the vehicle was painless. I would recommend Scott and BMW Silver Spring to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Great experience from start to finish!

Great experience from start to finish! Knowledgeable and friendly team, helped us navigate the process well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

It was a pleasure to have Brittany as my client advisor.

It was a pleasure to have Brittany as my client advisor. She demonstrate a great understand of BMW cars. Which made the buying process efficient and easy. Everyone I encountered at BMW of Silver Spring was pleasant and willing to assist. Special shout out to Pedro Delgado, Joanna McCarthy and Iso Ebong!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Brittany was very helpful and patient!

Brittany was very helpful and patient! I love my new car! Thanks Brittany for all your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Jamesha, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!