BMW of Silver Spring

We couldn’t be more pleased with our experience at BMW Silver Spring. Kyle’s exceptional customer service was the icing on the cake. Our expectations were surpassed at every step of the transaction. He is patient, responsive, knowledgeable of every.single.feature of our X7, and was a pleasure to work with from the beginning. Our relationship with BMW Silver Spring is just getting started and we look forward to working with Kyle, Gen, Donnie and the rest of the outstanding team!

What an excellent service! Scott Sohn helped us find the right vehicle for my family and coordinate a trade-in. He has been very helpful and quick to respond to our questions and concerns. He also gave me a small gift to celebrate a trade-in. The whole trade-in process was very professional from start to finish.

Great follow up, excellent customer service and very patient. Very knowledgeable about the car and helped me choose options.

Great experience with Kyle and he was very diligent in ensuring that all requirements for sale were met. He is a excellent sales person. Highly recommend Kyle if you are looking for a new or pre -owned vehicle.

I had a great experience in my recent purchase at BMW of Silver Spring. Tae Yeon and Geo Awanohara were exceptional - great service and no pressure except to make the best and right choice in buying my car from BMW of Silver Spring. This is my third purchase from this dealership which should be a hint to how well they deliver!

She is excellent and was amazing since the second I stepped foot in the dealer.

Purchased a 2022 BMX X3 M40i from Nate Vitek. It was a very easy transaction through and through. We purchased the car through a company, which can sometimes be tricky at dealerships. Not with these guys! They made everything easy and hassle-free.

I had a great experience with this dealership - the staff was friendly, helpful, and honored their originally quoted pricing despite changes in the market since I placed my order.

Great customer service, I been a customer for about 20 years and they just keep getting better

Kyle is the best salesperson we have ever encountered at an auto dealership. He clearly enjoys his work and enjoys helping people find their way in the sometimes disconcerting process of purchasing a new car. He is professional in every way we can think of. He is knowledgeable, patient, flexible, and was very accommodting when we began to change our minds about what vehicle we wanted. He could not have been more generous with his time and expertise. He is a credit to your dealership. If anyone we know expressed interest in purchasing a BMW, we would unhestatingly refer them to Kyle.