Reviews
Eric Lovo met me first thing in the morning for a
Eric Lovo met me first thing in the morning for a scheduled test drive. He did a great job of letting me explore the car and answered all the questions I had. He was also very respectful of my time and offered me a great price straight away without haggling. I'd be happy to work with him again in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Very friendly and hard working employees here!
Very friendly and hard working employees here! Andre and Gen made sure the process was simple and worked hard to help me get exactly what I was looking for. Outstanding experience altogether and they exceed my expectations! Very honest and experienced crew here! I would definitely recommend to my friends and family! Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!
New Lifelong Customer
It was a wonderful experience. My salesperson Brittany was very knowledgeable about the vehicle. The experience was stress-free and unlike any dealership experience I have had previously. BMW of Silver Spring has gained a life long customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Erica, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about the services you received and thank you again for choosing BMW of Silver Spring!
Great service by Lonnie Overby!
Lonnie Overby was outstanding to work with and very attentive and patient in showing me potential options for the purchase of a BMW 5-series sedan. His knowledge is unsurpassed and it was a pleasure to conduct the test drives with him. i highly recommend Lonnie for your BMW vehicle needs!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Rodney, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Lonnie Overby was outstanding to work with and very
Lonnie Overby was outstanding to work with and very attentive and patient in showing me potential options for the purchase of a BMW 5-series sedan. His knowledge is unsurpassed and it was a pleasure to conduct the test drives with him. i highly recommend Lonnie for your BMW vehicle needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service and buying experience; Nate was
Great customer service and buying experience; Nate was very knowledgeable and resourceful. I was very pleased by the professionalism and transparency during the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Mac, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Efficient buying process
Very seamless experience; my advisor Nate V. was very knowledgeable and efficient throughout the process. I'm overall satisfied with my experience purchasing a car there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
The customer service at this location was exceptional.
The customer service at this location was exceptional. I highly recommend anyone interested in purchasing a BMW to come to this specific location. My salespersons Eric Lovo made sure I got the car I exactly wanted and went above and beyond with his customer service. He took the extra mile in even giving me an extra tutorial on all the features on the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Monica, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Kyle was very helpful in locating an X5 45e for us.
Kyle was very helpful in locating an X5 45e for us. He was professional and courteous and made the process of purchasing our new X5 straight-forward. He followed-up after our purchase to make sure everything was okay with the vehicle. We appreciate his help and highly recommend Kyle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!
Eric was great throughout the process.
Eric was great throughout the process. He is fair and honest. I will definitely purchase from him again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!