Reviews
Great service and great people!
Great service and great people! Their flexibility and top customer service made our buying process easy and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
My experience with Brittany was excellent.
My experience with Brittany was excellent.she is knowledgeable ,patient and professional. Highly recommend her.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Mr.
Mr. Harold Shelby immediately showed his professionalism. He was very informative and He made my purchase on my new 2022 X3 BMW a smooth purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
It was a wonderful experience working with Kyle.
It was a wonderful experience working with Kyle. He is knowledgeable, professional, and patient. The purchasing process of my new 2022 BMW X5 was very smooth. The dealership is honest in laying out the price breakdown upfront, without adding questionable fees later on like some other dealers. Overall highly recommend Kyle as salesman and BMW of Silver Spring as dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks again for the recommendation, and have an amazing day!
I wanted to thank to Joe Diss ( the manager) for
I wanted to thank to Joe Diss ( the manager) for excellent customer service. He’s very knowledgeable, trustworthy and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Ron Askew is an efficient and attentive employee at all
Ron Askew is an efficient and attentive employee at all times. He is very professional in the whole process of buying the Z4. Thank you for your great professionalism and efficiency. He always had an honest answer to my questions. Gracias por tu atención, profesionalismo y esmero en el proceso de la compra del Z4. Ron es un vendedor de excelencia y con conocimiento en ventas.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hola, ¡muchas gracias por tus comentarios! ¡Nuestro equipo estará encantado de escuchar sus amables palabras y su alta calificación de estrellas! ¡Esperamos que nos siga eligiendo para todas sus necesidades automotrices! ¡Cuídate!
We bought a car in Jan/22 with the seller Miguel.
We bought a car in Jan/22 with the seller Miguel. He was an extraordinary salesman, his attention, care and kindness in serving us was surprising. He was very assertive in the guidelines and met all our needs in the smallest details. We were satisfied with the car, with service and we will recommend whenever we can the BMW of Silver Spring mainly for the dedication of the seller Miguel.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Isabela, thank you for your kind review; we are happy to pass along your comments to Miguel here at BMW of Silver Spring! We hope you continue to choose us for all your automotive needs! Take care!
HAROLD PROVIDES BEST SERVICE
HAROLD WAS PROFESSIONAL FROM START TO FINISH. HIGHLY RECOMMEND WORKING WITH HIM WHEN IT COMES TO BMW OF SILVER SPRING. I WOULD GO BACK TO HIM AGAIN.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Nate was a pleasure to work with! He was always available...
Nate was a pleasure to work with! He was always available to answer questions, he was very knowledgable about the product and was able to keep in touch to inform of us of when our car was coming.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
My experience with Brittany was excellent.
My experience with Brittany was excellent. She was just extremely responsive and flexible. We will hopefully use her to purchase additional vehicles in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car