Reviews
Desirea was very responsive prior to my visit to the
Desirea was very responsive prior to my visit to the dealership and made sure that the vehicle was ready for a test drive as soon as I got there. Throughout the entire process, she was very helpful in answering all of our questions and efficiently got all of the paperwork done. Compared to other dealerships that were being pushy, the experience with her was delightful. Whether it’s purchasing another vehicle or selling a vehicle, I plan on working with her again in the future!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
No other words to Say but The Best Dealership TO PURCHASE
No other words to Say but The Best Dealership TO PURCHASE A BMW and my sales Professional Lonnie is outstanding!!! I am happy you have a great salesmen on your team like Lonnie!!! The Dealership and Sales Professional Lonnie are THE BEST!!! LOVE YA'LL!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Excellent Service
Walked in hesitant to trade in my current vehicle which I loved but was still interested in a new vehicle. Ron was very customer orientated and very friendly when it came to purchasing a used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Shelton, thank you for your support! We're happy we could help. Our team is available should you require any extra help.
My experience with Brittany was wonderful as she's
My experience with Brittany was wonderful as she's professional and courteous. She offered a quote for a vehicle I was interested in within an hour. She sent follow up emails/texts and was always available.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Professional and extremely knowledgeable about BMW
Professional and extremely knowledgeable about BMW products. I love how she kept me abreast of the production deadline.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Kyle was great to work with.
Kyle was great to work with. He provided detailed information, answered questions directly, and followed up with communications. He is knowledgeable and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
BMW is truly is the ultimate driving machine.
It was my best experience in buying a new BMW. I had excellent & professional service from Harold Shelby. He was patient & explained each detail in the process of purchasing my BMW. Cool guy. Thank you again Harold. I am very happy with my new car!😊
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Thanks Lonnie!
Lonnie Overby took care of all of my needs. First off he was professional at all times. Lonnie was friendly, patient and knowledgeable. I didn't feel any extra pressure. Once I shared a few details he knew exactly what was suitable for me. I am grateful for his assistance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Eric, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Service
Grant King was great with service! He was spot on with the service time of completion
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jason, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Lonnie Overby took care of all of my needs.
Lonnie Overby took care of all of my needs. First off he was professional at all times. Lonnie was friendly, patient and knowledgeable. I didn't feel any extra pressure. Once I shared a few details he knew exactly what was suitable for me. I am grateful for his assistance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!