Skip to main content

BMW of Silver Spring

(5,856 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday Closed Closed
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,856 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience at the dealership with Nate Vitek

I was extremely impressed by BMW of Silver Spring. Everyone I encountered was friendly polite and helpful. In particular, my sales person Nate Vitek was the absolute best. He was friendly, very knowledgeable, answered all questions directly and patiently. He really could not have been better. He took his time to give me a very good experience and I'm very happy that with his guidance I ended up with an X5 I am going to love. Paul Strain

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Paul, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership!

BMW Silver Spring Nate Vitek and Gen

I worked with Nate Vitek of BMW Silver Spring on the purchase of my 2022 custom ordered BMW X7. Nate was amazing! He helped me choose the best options for me and had answers for every question I had. He was honest throughout the transaction, which I appreciated, and he was easy to reach even after I had ordered the car but before it was produced. Even after I picked up the car Nate has answered the many questions I’ve had. He is knowledgeable and honest and he’ll be my dealer of choice in the future. I’d also like to mention Finance Manager Gen. He was amazing and made the transaction super easy. I felt like I was talking to a friend and the minutes flew by.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Alison, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Stress free shopping

My experience was pleasant. My sales person Ron Askew was excellent and answered all questions. He made purchasing my new vehicle a pleasant experience which can be stressful. I really appreciated his time and Patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Gretchen, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

BMW X5

I am extremely pleased with my experience at BMW of Silver Spring. I worked with Nate Vitek and he was very helpful and answered all my questions. I ended up custom ordering a BMW X5 xDrive45e and couldn't be happier with the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kevin, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I am extremely pleased with my experience at BMW of...

I am extremely pleased with my experience at BMW of Silver Spring. I worked with Nate Vitek and he was very helpful and answered all my questions. I ended up custom ordering a BMW X5 xDrive45e and couldn't be happier with the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, congratulations on your new vehicle, and thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Have a great day!

The BMW of Silver Spring dealership is great. I was...

The BMW of Silver Spring dealership is great. I was particularly pleased by their sales person Nate Vitek who could not have been better. He was friendly, very knowledgeable, and very patient. He made it a very good I experience for me, helping me to choose and build exactly the car I wanted. I will strongly recommend BMW of Silver Spring and Nate in particular to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Dealership did an amazing job providing transparent and...

Dealership did an amazing job providing transparent and fair customer service. They were able to complete my transaction smoothly and always have something fun in inventory. Nate did an amazing job on this and another purchase for my wife. Would recommend both him and the dealership for anyone I know

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Everyone at the dealership was professional, informative...

Everyone at the dealership was professional, informative and had great customer service. It was nice doing business with them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Eulis, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Have a great day!

Great Purchase Experience

I purchased a 2021 BMW 750i from BMW of Silver Springs in October of 2021. The experience was fantastic. Harold Shelby was my salesperson and he is the best. He walked me through the entire process virtually. He helped me secure a reasonably priced transport company to deliver the car to my door (I live in NC). We were able to negotiate price, sign paper work, pay for the car and get it delivered in 7 days. I am really pleased with the experience. I highly recommend Harold Shelby and BMW Silver Springs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Stafford, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Ronald Askew

Mr Ronald Askew was the consummate professional..his work ethic was impeccable. He was very persistent, followed up on everything he said he would and considering my circumstances he was able to get me a 2018 BMW X2 with low mileage and I am extremely happy. Thanks for your service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Eulis, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!