Reviews
Very helpful and easy experience
Lonnie was very helpful and quickly showed me options and what was available on just a walk-in. He answered all my questions and followed up right after my visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi John, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
The customer service at this dealership is phenomenal,...
The customer service at this dealership is phenomenal, the waiting area is accommodating, and the techs get the job done. Great overall experience!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!
Brittany was awesome and answered all my questions prior...
Brittany was awesome and answered all my questions prior to arriving at the dealership which made the purchase smooth!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Good dealer and nice sales guys!
It was good buying experience! First trip , Lonnie as sales was kind and helpful! We went to the shop Second trip at evening 15 minutes after 7pm, Someone led us to Nate as helper. Nate and the team were very nice and professional! They helped us get the car we wanted to buy, and we are happy working with the team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Charlie, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Excellent service. Good information. Delivery earlier...
Excellent service. Good information. Delivery earlier than expected. Calls were answered most of the time. Different payment options.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Brittany was awesome!! She’s very easy to talk with, very...
Brittany was awesome!! She’s very easy to talk with, very patient and answered all my questions during the purchase of my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Lonnie for your great customer service
My husband and I had the privilege of meeting Lonnie Overby during our vehicle purchase. An excellent salesman who is patient, understanding and helpful. He was informative and very polite. He was a straight shooter. We are very happy with our purchase of our X7. Thanks Lonnie for your expert salesmanship.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Met with Loonie Overby today concerning a pre owned BMW...
Met with Loonie Overby today concerning a pre owned BMW X3. My test drive was great. Lonnie was very informative and answered all my questions. I wish all car salesman were like Lonnie…he gives you a chance to digest the information and get back with him. He also, was understanding about me wanting to check with my credit union for financing. I had a great experience and plan to buy the car if it’s there when I check back with Lonnie.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kyle is extremely professional, helpful, and patient. I...
Kyle is extremely professional, helpful, and patient. I changed my car choice a few times over several months. Kyle was great in following up with me and keeping me informed on how to order my new x4.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brittany B! The most caring, patient, and trustworthy...
Brittany B! The most caring, patient, and trustworthy saleswoman that I have ever met. She helped me through my indecisiveness
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car