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BMW of Silver Spring

(5,856 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday Closed Closed
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,856 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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Great experience with our salesman Cedric Price. Very...

Great experience with our salesman Cedric Price. Very knowledgeable and low pressure—and a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

1/5/22 - I randomly browse the website and found my ideal...

1/5/22 - I randomly browse the website and found my ideal X5 in consideration of trading the one I currently have; I didn't think I was going to actually go through with it, or qualify for what I found, but I filled out the user friendly inquiry form and forgot about it. 1/6/22 - I get a prompt and pleasant call from Harold Shelby, a Client Advisor, who scheduled me to come in for a test drive and to see what could be done... long story short... I got the truck I wanted and had a great time in the process! Harold had all the patience with me and my own indecisiveness. He was GREAT at assisting me with this round of car buying: answering a million questions, providing viable and relevant alternative options (at my request) and being transparent with the entire process - which in car buying is CLEARLY IMPORTANT! Additionally, the finance manager, Aaron DeVane swiftly and efficiently processed my application and secured the best loan option for me. I greatly appreciated this overall experience from the courtesy, professionalism, knowledge, and optimal customer service provided by both Mr. Shelby and Mr. DeVane. BMW of Silver Spring CONTINUES to earn this customer's loyalty and business! Thanks yall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Satisfied and Loyal Customer!

1/5/22 - I randomly browse the website and found my ideal X5 in consideration of trading the one I currently have; I didn't think I was going to actually go through with it, or qualify for what I found, but I filled out the user friendly inquiry form and forgot about it. 1/6/22 - I get a prompt and pleasant call from Harold Shelby, a Client Advisor, who scheduled me to come in for a test drive and to see what could be done... long story short... I got the truck I wanted and had a great time in the process! Harold had all the patience with me and my own indecisiveness. He was GREAT at assisting me with this round of car buying: answering a million questions, providing viable and relevant alternative options (at my request) and being transparent with the entire process - which in car buying is CLEARLY IMPORTANT! Additionally, the finance manager, Aaron DeVane swiftly and efficiently processed my application and secured the best loan option for me. I greatly appreciated this overall experience from the courtesy, professionalism, knowledge, and optimal customer service provided by both Mr. Shelby and Mr. DeVane. BMW of Silver Spring CONTINUES to earn this customer's loyalty and business! Thanks yall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Pierre, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

My wife and I had a great buying experience with Cedric...

My wife and I had a great buying experience with Cedric Price. Highly recommend—great experience from start to finish. We will be back again for our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great buying experience

My wife and I had a great buying experience with Cedric Price. Highly recommend—great experience from start to finish. We will be back again for our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Martin, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!

Cedric was very helpful

We had a very positive experience with our salesman, Cedric Price. Low pressure, great information and great price. An overall excellent buying experience for our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, Christina! Thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. Safe travels!

X3 Purchase

My wife and I were in the market for a new SUV and had come into BMW Silver Spring looking at what options were currently available given the ongoing supply chain constraints. Nate worked with us to help custom build our vehicle and we were able to get the car within 30 days of putting in the order. We had a great experience and look forward to purchasing our next BMW from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Akash, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

My wife and I were in the market for a new SUV and had...

My wife and I were in the market for a new SUV and had come into BMW Silver Spring looking at what options were currently available given the ongoing supply chain constraints. Nate worked with us to help custom build our vehicle and we were able to get the car within 30 days of putting in the order. We had a great experience and look forward to purchasing our next BMW from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I was looking for a specific car from out of state. Kyle...

I was looking for a specific car from out of state. Kyle was very helpful in getting all of the documentation and pictures that I wanted. In the end, the car in Silver Spring wasn't what I was looking for, but I would happily purchase a car from Kyle if another car comes up in Silver Spring.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We recently purchased an X5 xDrive40i at the BMW of...

We recently purchased an X5 xDrive40i at the BMW of Silver Spring. Our client advisor was Scott Sohn. Scott was very knowledgeable, super-nice, helpful, honest, and responsive. This was our first BMW buying experience, but he made our experience great, smooth, and quick and worked hard to make sure we got a good deal. I will definitely come back to this dealership. I strongly recommend him and his great team to my friends and colleagues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.