Reviews
Great experience with our salesman Cedric Price. Very...
Great experience with our salesman Cedric Price. Very knowledgeable and low pressure—and a great price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
1/5/22 - I randomly browse the website and found my ideal...
1/5/22 - I randomly browse the website and found my ideal X5 in consideration of trading the one I currently have; I didn't think I was going to actually go through with it, or qualify for what I found, but I filled out the user friendly inquiry form and forgot about it. 1/6/22 - I get a prompt and pleasant call from Harold Shelby, a Client Advisor, who scheduled me to come in for a test drive and to see what could be done... long story short... I got the truck I wanted and had a great time in the process! Harold had all the patience with me and my own indecisiveness. He was GREAT at assisting me with this round of car buying: answering a million questions, providing viable and relevant alternative options (at my request) and being transparent with the entire process - which in car buying is CLEARLY IMPORTANT! Additionally, the finance manager, Aaron DeVane swiftly and efficiently processed my application and secured the best loan option for me. I greatly appreciated this overall experience from the courtesy, professionalism, knowledge, and optimal customer service provided by both Mr. Shelby and Mr. DeVane. BMW of Silver Spring CONTINUES to earn this customer's loyalty and business! Thanks yall!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Satisfied and Loyal Customer!
1/5/22 - I randomly browse the website and found my ideal X5 in consideration of trading the one I currently have; I didn't think I was going to actually go through with it, or qualify for what I found, but I filled out the user friendly inquiry form and forgot about it. 1/6/22 - I get a prompt and pleasant call from Harold Shelby, a Client Advisor, who scheduled me to come in for a test drive and to see what could be done... long story short... I got the truck I wanted and had a great time in the process! Harold had all the patience with me and my own indecisiveness. He was GREAT at assisting me with this round of car buying: answering a million questions, providing viable and relevant alternative options (at my request) and being transparent with the entire process - which in car buying is CLEARLY IMPORTANT! Additionally, the finance manager, Aaron DeVane swiftly and efficiently processed my application and secured the best loan option for me. I greatly appreciated this overall experience from the courtesy, professionalism, knowledge, and optimal customer service provided by both Mr. Shelby and Mr. DeVane. BMW of Silver Spring CONTINUES to earn this customer's loyalty and business! Thanks yall!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Pierre, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
My wife and I had a great buying experience with Cedric...
My wife and I had a great buying experience with Cedric Price. Highly recommend—great experience from start to finish. We will be back again for our next car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great buying experience
My wife and I had a great buying experience with Cedric Price. Highly recommend—great experience from start to finish. We will be back again for our next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Martin, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!
Cedric was very helpful
We had a very positive experience with our salesman, Cedric Price. Low pressure, great information and great price. An overall excellent buying experience for our new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Christina! Thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. Safe travels!
X3 Purchase
My wife and I were in the market for a new SUV and had come into BMW Silver Spring looking at what options were currently available given the ongoing supply chain constraints. Nate worked with us to help custom build our vehicle and we were able to get the car within 30 days of putting in the order. We had a great experience and look forward to purchasing our next BMW from here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Akash, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
My wife and I were in the market for a new SUV and had...
My wife and I were in the market for a new SUV and had come into BMW Silver Spring looking at what options were currently available given the ongoing supply chain constraints. Nate worked with us to help custom build our vehicle and we were able to get the car within 30 days of putting in the order. We had a great experience and look forward to purchasing our next BMW from here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was looking for a specific car from out of state. Kyle...
I was looking for a specific car from out of state. Kyle was very helpful in getting all of the documentation and pictures that I wanted. In the end, the car in Silver Spring wasn't what I was looking for, but I would happily purchase a car from Kyle if another car comes up in Silver Spring.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We recently purchased an X5 xDrive40i at the BMW of...
We recently purchased an X5 xDrive40i at the BMW of Silver Spring. Our client advisor was Scott Sohn. Scott was very knowledgeable, super-nice, helpful, honest, and responsive. This was our first BMW buying experience, but he made our experience great, smooth, and quick and worked hard to make sure we got a good deal. I will definitely come back to this dealership. I strongly recommend him and his great team to my friends and colleagues.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
