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BMW of Silver Spring

(5,856 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday Closed Closed
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,856 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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Andre was great to work with, I was buying a used car...

Andre was great to work with, I was buying a used car that was not under the same dealership brand. Even though he didn't know everything about the car he would ask people if I had specific questions. The overall experience with BMW of Silver Spring was very professional, and even with the crazy market when I bought my car I felt like they were giving me a fair deal and not trying to price gouge me. I have no issues recommending them to family or friends in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Eric Lovo has provided excellent customer service to us....

Eric Lovo has provided excellent customer service to us. We bought a BMW X#. He knows the car very well and he spent at least 30 mins with us to explain every button in the car. Highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Andre and his team were everything you want in a car...

Andre and his team were everything you want in a car buying experience. Professional, courteous, knowledgeable, and just plain nice. I absolutely recommend Andre and this dealer if you are in the market for one of their cars. They are super responsive and the whole experience was pretty much perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Eric is always great! I’ve brought my first car from him...

Eric is always great! I’ve brought my first car from him earlier this year and I plan on buying my second one soon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly, attentive, care about the customer need....

Very friendly, attentive, care about the customer need. Eric is an excellent salesman. He is patience and has good smile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Buying a car from Eric and Max is an absolute awesome...

Buying a car from Eric and Max is an absolute awesome experience. Eric was so knowledgeable about the vehicle and made our purchase effortless. I would only buy a car from Eric and his manager Max. They have a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nate Vitek made my experience buying an x3 m40i easy,...

Nate Vitek made my experience buying an x3 m40i easy, quick, and effortless. By far the best experience buying a car that I have every had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Customer Service

Mrs. Brittany Barrett Was very Attentive to My needs And transparent Along the Entire process Of ordering My vehicle. Excellent service; I would recommend any potential buyers/sellers to her assistance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Tarell, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

Excellent Service

Had a great experience with Nate. The process was easy and Nate helped me navigate the process with ease. I will definitely be getting my next car from BMW of Silver Spring.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Ross, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

Buying an x3 m40i

Nate Vitek made my experience buying an x3 m40i easy, quick, and effortless. By far the best experience buying a car that I have every had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hello Joe, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!