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BMW of Silver Spring

(5,888 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–5:00pm 7:30am–4:00pm
Thursday Closed Closed
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,888 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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Ron da man

Ron took care of business! Highly recommend Ron for your new BMW needs! Very attentive. Called me, texted him, met him and got a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy Ron could provide you with a positive experience! If you're ever in need of more help, please let us know!

Ron is best sale man

Thanks Ron you are the best man when it's come to buy a car. You really take care of me and my family. . I will definitely recommend you to family. And friends. Thanks again Ron

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

Awesome Sales Experience!

I’d recommend Ron Askew to a friend or family without hesitation! During a chance encounter with Ron three years ago he was personable, professional and extremely knowledgeable about BMW. That encounter underscored the reason why I opted to visit Silver Spring BMW versus any of its competitors. The sales experience with Ron followed the same narrative. Perhaps what was most impressive was the absence of pressure. After test driving the vehicle and subsequently crunching the numbers, I opted to sleep on the information. The following morning, our dialogue picked up where it had left off…I returned to the dealership and drove off in the X2 I’d been eyeing!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for your positive comments about BMW of Silver Spring! If you have any further questions, please give us a call. We're always happy to help!

Pleasant Experience!

I’d recommend Ron Askew to a friend or family without hesitation! During a chance encounter with Ron three years ago he was personable, professional and extremely knowledgeable about BMW. That encounter underscored the reason why I opted to visit Silver Spring BMW versus any of its competitors. The sales experience with Ron followed the same narrative. Perhaps what was most impressive was the absence of pressure. After test driving the vehicle and subsequently crunching the numbers, I opted to sleep on the information. The following morning, our dialogue picked up where it had left off…I returned to the dealership and drove off in the X2 I’d been eyeing!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your support! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to see you again soon.

Very good customer service

Mr. Strassman is our salesman, very good customer service and reasonable price. Our family got three X3 in the same time. That’s how much we like him and the dealership. Will go back to them whenever we need a BMW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Safe travels!

Review

Lonnie Overby was our sales associate. He was very knowledgeable and great to work with. Ultimately, we decided the Acura was a better fit for our family, but I would highly recommend Mr. Overby and this dealership if you are shopping for a BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

First BMW

I enjoyed our experience with Miguel. He was not pushy but was available for information and to answer questions. I recommend this dealership. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Miguel Rocks !

I worked with Miguel Mendez on my 330i , he is a great guy, a great salesman and straight to the point. By far one of the most enjoyable experiences at a dealership. He did not waste my time with the old school back and forth nonsense with the finance manager like what I am use to deal with at other places. We had a deal in less than 10 mins. Definitely getting all my future cars from him moving forward for the simple reason that he is honest, won't waste your time, and willing to work with you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear Miguel was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring

Awesome

Normally I don’t really do reviews but Ron Askew went above and beyond his title of sales associate. Ron was very detailed and knowledgeable about the BMW cars and service. I really enjoyed doing business with Ron Askew.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Shar, thank you for your support! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Great experience with Max and Andrew!

This is my 2nd car from this dealership - the service is consistently great. Working with Max was a pleasure. He was honest, straightforward, and very good with follow-up. He made the process smooth and easy. Andrew was also very nice and efficient, making the financing process a breeze. Definitely recommend this dealership to others and will return on the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear Max was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring

Dealer response

Congratulations on your new vehicle! We're happy to hear Max was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring