Reviews
Awesome
Normally I don’t really do reviews but Ron Askew went above and beyond his title of sales associate. Ron was very detailed and knowledgeable about the BMW cars and service. I really enjoyed doing business with Ron Askew.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shar, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! Take care!
As good as it gets
I just leased a new BMW i3 from Dave Strassman and it was one of the easiest and stress-free automobile acquisition experiences that I have had. I had never leased a car before, nor have I had much experience with electric vehicles. But Dave patiently took me through the process, explained all of the pros and cons of each of the options available to me, and eventually worked with me to get the result that I wanted. I am very happy with the car and the follow-up offers for assistance that I have received from Dave/BMW. I will definitely turn to Dave for my next car purchase or leasing experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great experience!
My wife and I went to lease our first car and Desirea helped to make it a smooth experience. We're very happy with our car and with the entire process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle! We're happy to hear Desirea was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
Easy leasing experience
My wife and I went to lease our first car and Desirea helped to make it a smooth experience. We're very happy with our car and with the entire process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We're happy to hear Desirea was able to provide you with a positive car leasing experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
Congratulations on your new vehicle! We're happy to hear Desirea was able to provide you with a positive car leasing experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
Happy Customer Thanks to Kristina in service !!!
I had the best experience ever at this service center, My service advisor was Kristina this lady was remarkable She went over and beyond to help with my situation, she was knowledgable to fully answer my questions which made me feel confident I was leaving my car in good hands. I recommend anyone thinking of servicing their car with BMW of Silver Spring to request Kristina shes the best and has years of experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Awesome Service and Unbeatable Prices!
This dealership has the absolute best prices and the best customer service. I have bought two X3s from them within the last two years and had a great experience both times. Desirea Jackson with sales is awesome
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear Desirea was able to provide you with a positive car buying experience. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Desirea is awesome!
This dealership has unbeatable service and prices! Desirea is especially helpful and nice! I highly recommend this dealership to anyone who wants a BMW. I bought my X3 here in 2017 and one in 2019 at amazing deals with great customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. If you have any further questions, please give us a call. We're always happy to help!
Smooth and Hassle Free Experience
Had a great experience working with Ron Askew. This was my second time getting a car with Ron - I am a repeat customer and will stay that way. Ron is super friendly, encouraging, and low pressure. He asks great questions to help you find the car you want and works patiently and very professionally with you through every step of the process. I also worked with Joanna McCarthy on sales and she was excellent too, explaining all my options and price points. Andrew Lippincott handled the finance aspect and this was clear, fast, and very pleasant and professional also. A smooth and hassle free experience all around. Thanks for helping me find a wonderful car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
Went in for 1, left with 2
Our experience at BMW of Silver Spring was great, largely due to our client advisor - Max. Max is a great guy who took the time required to ensure our needs and wants were met as best as possible. Through several test drives and various conversations regarding specs and prices, he remained professional, courteous, and very informative. He is well informed about the BMW brand and the range of vehicles. I originally planned on moving from X1 to an X3 for my wife, but at the end of the month we drove away with an X3 and a 540. The excellent customer service we received from Max and quality of the brand, plus our previous experiences at BMW of Silver Spring not only sealed the deal for the X3, but also moved me from a competing brand to BMW. In addition, to Max we also worked with Andrew (our 2nd time). He was just as professional, helpful, and efficient as the last time in getting us through finance. I would definitely recommend this dealership and specifically Max. We view him as a personable, honest, and straight forward salesman with whom we would work with again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
bmw ultimate driving machine
I have been driving bmw s for 10 years and Brandi Rodgers is the best service manager I have ever dealt with. ,Always knows my car and welcomes me with a friendly and professional attitude every visit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your positive comments about BMW of Silver Spring! We look forward to your next visit! Take care!
