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BMW of Silver Spring

(5,888 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–5:00pm 7:30am–4:00pm
Thursday Closed Closed
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,888 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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Excellent Experience

My experience @ BMW of Silver Spring has been a very pleasant one, Ron Askew my Client Advisor was professional and personable, not once did I feel pressured to purchase a vehicle. I laid eyes on the BMW of my choice on a Friday afternoon Mr. Askew approached me with a very warm disposition and asked a few questions, my response to him was that I was just browsing, he gave me his business card and politely said if I were interested in the purchase of any vehicle just to give him a call. The following morning I returned @ 9:00 AM to tell inform Mr Askew that I had made a decision and was ready to move forward, once the process started @ about 9:30 AM everything was handled so professionally by Mr. Askew, the most impressive thing about this car buying experience was that the entire process was completed within about 2.5hrs, never in my lifetime have I had a deal completed in less than 4-6hrs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

Best purchase experience ever !

My purchase was very easy and fast. The dealer did not have the exact BMW X5 that I wanted, so they order me one, it came within 3 weeks. Miguel Mendez was very professional and full of knowledge. Julia in finance was very professional and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

Dave Strassman is the consumate professional.

I have bought 3 cars from Dave Strassman, and i have never met a more professional, hard working, organized, and detail oriented salesperson. He is the best, and i would never want to have to buy a car from anyone else. He spoils you with the best service in the business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bill, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your vehicle. Safe travels!

Best purchasing experience

This is the second time we have purchased a vehicle from Dave Strassman and it will definitely not be the last. On top of being extremely knowledgeable, Dave is super attentive, patient and helpful. He worked with me through the whole process, never pressuring or rushing me and once a deal was in place he provided me with updates until the vehicle was in my possession. If you want an easy worry free buying experience I highly recommend buying from Dave Strassman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear Dave was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring

Great experience

I had the best experience. I have purchased Lots of vehicles from many different brands and dealer, and most of the times they try to trick you into pay more. This dealer was honest and straight forward. I had help with my sales man David. He was very nice guy and best salesman so far from 6 different purchases I have in the pasted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

Exceptional Experience with Dave Strassman

My business partner and I are repeat customers of Dave Strassman. He's thoughtful, resourceful and makes the process as easy as possible. I highly recommend him and BMW of Silver Spring.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your positive comments about BMW of Silver Spring! We look forward to your next visit! Take care!

Great experience will buy my next BMW from here

Words can't express how amazing my experience was with this dealership through the entire process! Everyone was amazing especially Andy my sales person JoAnna the manger, Andy Jr. who wakes me through the technical details of my car and Allen from finance who got me in and out so quickly because I was in a hurry. I hate the car buying process but these guys made it seamless and I’m definitely getting my next BMW here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring

Great Experience with Dave Strassman

My business partner and I are repeat customers of Dave Strassman. He's thoughtful, resourceful and makes the process as easy as possible. I highly recommend him and BMW of Silver Spring.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear Dave was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring

Great dealer experience

I had the best experience. I have purchased Lots of vehicles from many different brands and dealer, and most of the times they try to trick you into pay more. This dealer was honest and straight forward. I had help with my sales man David. He was very nice guy and best salesman so far from 6 different purchases I have in the pasted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear Dave was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring

Consistent Experience: EXCELLENCE

My husband I just purchased not just 1 but 2 cars from this dealership. This is not the first time coming to this dealership and each time we get a very consistent experience: EXCELLENCE! I cannot say this enough...I enjoyed our experience here. Ron Askew along with the each staff we came in contact with was top notch! I would recommend this place to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!