Reviews
Desirea Jackson made our new car purchase and trade-in an
Desirea Jackson made our new car purchase and trade-in an absolute pleasure. We greatly appreciated her support and responsiveness every step of the way. Her integrity, friendliness, professionalism, and extensive knowledge of the process and of the car we purchased were outstanding. We consider Desirea to be one of the finest sales persons with whom we have ever worked.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Always happy with my experience at this dealership.
Always happy with my experience at this dealership. Service Dept is helpful; technicians/mechanics clearly explain everything; pricing is fair; and Delfin is the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
This man is why I keep buying BMWs from Silver Spring.
This man is why I keep buying BMWs from Silver Spring. He is straightforward, trustworthy, and honest as the day is long.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing BMW of Silver Spring as your first choice for service!
The Experience with him was smooth and enjoyable got in
The Experience with him was smooth and enjoyable got in contact with him for a vehicle I was interested in advance and he helped me find a car perfectly suited to me
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
To Miguel Mendez for the outstanding costumer service.
To Miguel Mendez for the outstanding costumer service. Miguel went above and beyond to meet my expectations . Great job.!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Manuel, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing BMW of Silver Spring as your first choice for service!
Thank you team ..! I will be back to do business with you again.
Another one, I absolutely love my experience with Ron
Another one, I absolutely love my experience with Ron Ashew. He is personable and professional. He knew I needed another ride and seamlessly got it done. Thank you Ron for being my #1 BMW guy! Johnson Family 💕
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
Thi dealership is awesome they are so good in
Thi dealership is awesome they are so good in entertaining and convincing their customer and try to go their and you won’t regret it
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Desirea was nice and pleasant to work with, finance
Desirea was nice and pleasant to work with, finance manager became cold when during signing we did not want any of the extended warranty options. That’s not how it should be at a luxury car buying experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Sandip, Thank you for the nice words regarding Desirea. We sincerely apologize you felt differently about the finance manager. All protection products are completely optional. If you would like to discuss this further, our General Manager, Brett Fader, would like to hear more about your experience. Brett can be reached at brettfader@mileone.com or 301-679-4375.
Great clean and lots of amenities, kid lovex the vendy
Great clean and lots of amenities, kid lovex the vendy machine and wife loved the coffee
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
I felt welcome when I walked in the building.
I felt welcome when I walked in the building. Ms. Jackson was willing to answer my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.