BMW of Silver Spring

Dave Davila and Joy Chilcoat took the sting our a disaster when the electronics and power steering failed in my 2019 BMW x3. They got me into a new 2024 X3 without fuss or drama. I got a fair trade in for my junker, and a reasonable price for the new car. Dave spent several hours showing us the new features. He and Joy were knowledgeable, helpful and considerate during a stressful situation, and I’m grateful to them both.

BMW of Sliver Spring is a great place for customer to learn everything about BMW. The consultor Eric is very patient to learn customers thoughts and try him best to make customer satisfied. I give five star and recommend it.

My 2019 BMW X3 started leaking from the roof antenna (!?) this summer and the water shorted out the electronics until fault warnings lit up dashboard like a Christmas tree. Then, while the car was in the dealer's repair shop, the power steering unit failed for unexplained reasons. Since it was a BMW, the cost of fixing that was absurdly high (nearly $10K) for a five-year-old car. So I decided to get rid of it. At that point, sales consultant Dave Davila stepped up. He arranged a fair price for the trade in and got me into a new 2024 BMW X3 30i for a reasonable price. We negotiated over the phone yesterday and I drove the car home that afternoon. Dave was a pleasure to deal with - knowledgable, helpful and considerate. He spent hours showing me and my wife how to operate the new features, and making sure we were happy with the purchase. I love driving the car and fiddling with the new features, and I give Dave a five-star review for getting us through the process. I just hope the new BMW performs better than the last one.

Amit was wonderful. He helped me through a tough problem with the software, and persisted until it was solved.

Everyone, and mainly Eric have all been super helpful through this be car purchase journey. I've been coming to this dealership for service for the past three years but now I will also use them for my future BMW car purchases as well!

Dawit is friendly and knowledgeable and will help you get the best deal for the car that you want I will recommend him to all of my friends.

This is our 3rd BMW purchase from Miguel Mendez @ BMW of Silver Spring, and I have to say, it is very likely we would not have purchased these vehicles had it not been for Miguel. He is extremely professional, patient, well spoken, and knowledgeable. He is available to you all year round to talk to you about your current and your future car. Buying a car from him is what the car-buying experience should be. We 100% recommend him to all our friends and family to go see him when it comes to buying a luxury car. As for BMW of Silver Spring, we would also recommend them 100%. The team there is super professional, they do their best to put us in a loaner when we take the car to the shop. Our service professional is Delfin Green, he is exceptional, responsive, and always in a good mood. Del listens to you, and he does his best to tend to our needs. Overall, most of the team @ BMW of Silver Spring are very professional and organized, everyone from the front desk to the service department personnel are very respectful. We love that dealership.

This is our 3rd BMW purchase from Miguel Mendez @ BMW of Silver Spring, and I have to say, it is very likely we would not have purchased these vehicles had it not been for Miguel. He is extremely professional, patient, well spoken, and knowledgeable. He is available to you all year round to talk to you about your current and your future car. Buying a car from him is what the car-buying experience should be. We 100% recommend him to all our friends and family to go see him when it comes to buying a luxury car. As for BMW of Silver Spring, we would also recommend them 100%. The team there is super professional, they do their best to put us in a loaner when we take the car to the shop. Our service professional is Delfin Green, he is exceptional, responsive, and always in a good mood. Del listens to you, and he does his best to tend to our needs. Overall, most of the team @ BMW of Silver Spring are very professional and organized, everyone from the front desk to the service department personnel are very respectful. We love that dealership.

Best bmw dealer in the area . Brandi Rodgers a true perfesional and rock star. Knowledgeable and efficient.

Dear Eric, We would like to thank you for helping us get the new car. It is a pleasure doing business with you.