Skip to main content

BMW of Silver Spring

(5,852 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

Want to share your experience with this dealership?

Write a review

I recently had the pleasure of working with Eric Lovo at

I recently had the pleasure of working with Eric Lovo at BMW of Silver Spring, and I couldn't be more satisfied with the experience. Eric was incredibly professional and highly approachable throughout the entire process. He was prompt in responding to all my questions and demonstrated extensive knowledge about the vehicles. What truly stood out was how Eric made the buying experience enjoyable and stress-free. I had contacted other BMW dealerships during my search for a new vehicle, but none of them came close to the exceptional service provided by BMW of Silver Spring. Thanks to Eric, I am now an owner of a BMW and couldn't be happier with my purchase. Thank you, Eric!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jelenb, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Desirea is helpful and friendly.

Desirea is helpful and friendly. She make sure everything is okay with me and happily help me through out the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

Christian has excellent customer service skills.

Christian has excellent customer service skills. It was an extremely pleasant experience dealing with Christian. He was super helpful when I was purchasing my car. I would give Christian a 20/10 score if that was possible Lol.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Christopher, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Mr. Ron Askew is the "go to guy" for your car needs. He

Mr. Ron Askew is the "go to guy" for your car needs. He is attentive, with an OUTSTANDING customer satisfaction motivation. He is knowledgeable and turned a visit into a purchase. He got us that "once in a lifetime" deal that was INCREDIBLE. If you are purchasing a car in the Washington/Baltimore area, go to Ron Askew at Silver Spring BMW, and he will have you leaving with a new car, with a BIG SMILE on your face!!! One of the BEST car deals I have had in buying cars for 50 years. Don't miss your opportunity to get a GREAT DEAL !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Taro, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

Eric Lovo is a consummate professional and was a great

Eric Lovo is a consummate professional and was a great partner on my car buying journey. He was knowledgeable and gave good advice. He helped me get exactly what I wanted and was able to beat several other dealership offers in the process. I will go back to Eric when it’s time for an upgrade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

Eric and Iso BMW team were AMAZING!

Eric and Iso BMW team were AMAZING! They worked with me to find the BEST car and deal that worked with my budget. They follow up and patience was exceptional. Always taking my calls and willing to do whatever it takes to make this process easy. Exception Service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Ron Askew at BMW of Silver Spring was nothing short of

Ron Askew at BMW of Silver Spring was nothing short of AMAZING. This was my very first BMW experience and Ron was patient and very easy to work with. In fact, my first ride in a BMW, driver or passenger, was with Ron. I walked into the dealership, told Ron what I wanted, and he made it happen, and in a timely manner. Let me also say, Ron came HIGHLY RECOMMENDED, and I can see why. Ron was very straight forward and honest. Everything he told me he delivered on. I cannot thank Ron enough and look forward to many more great buying experiences with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Safe travels!

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Safe travels!

I loved my experience with Karen Herbert .

I loved my experience with Karen Herbert . from the moment I walked in Karen was attentive and really made sure that questions were answered. She was very knowledgeable and made me feel comfortable and sure about my purchase. I would give more stars but I can I rate. five.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Very professional and responsive.

Very professional and responsive. Fantastic buying experience! I would recommend this dealership to everyone. Go and get yourself this dream car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

Dealer response

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

BMW of Silver Spring is the most accommodating, reliable,

BMW of Silver Spring is the most accommodating, reliable, and all around pleasant automobile dealership I have purchased a vehicle from in the last 15 years. The sales force is great, especially Harold Shelby who went above and beyond all my expectations to ensure my wishes were met, both before and after purchase of my BMW. I am absolutely thrilled with my new 2025 BMWZ4 Roadster. Thank you Mr Shelby and BMW of Silver Spring. Mildred Jones, a happy loyal customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Thanks