Reviews
Excellant purchasing experience!
This is our second purchase from this dealership, we always feel like we are part of a family who cares about our needs. Ron Askew and Joanna McCarthy went above and beyond to find the exact vehicle we wanted to purchase, however, we were not quite ready to purchase when we first started looking. The whole process took about 2 months, and they were very patient.They allowed us to make the decision on our own when we were ready, no high pressure sales tactics. A very pleasant shopping experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!
HIghly Recommend Desirea Jackson
Highly recommend my sales person Desirea Jackson. She was very friendly, knowledgeable, and not pushy. When you go to BMW of Silver Spring, I suggest you ask for Desirea.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!
Highly recommend Desirea Jackson
I highly recommend Desirea Jackson. She was very knowledgeable, friendly and patient when answering questions. she was not pushy. When yo go to BMW of Silver Spring, ask for Desirea!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!
The only BMW dealership I trust with my car
Love taking my car to this dealership for service or repairs. My car representative is Kristina Williams and she is by far the reason I keep coming back. Great reliable work by the team, excellent customer service and consistency, and she always keeps me up to date with the progress while my car is in service. Prices are fair and affordable. BMW client for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much! We really appreciate your business and we look forward to seeing you again on your next visit!
No BS
Max is great, no bs, in and out to make the deal. Make a reasonable offer and he will work for you. Highly recommend meeting with Max at BMW of silver spring.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!
Plan and Simple
I'm going to keep this review plan and simple. BMW of Silver Spring is a GREAT Dealership and Kristina Williams is THE BEST service Adviser! Nothing more needs to be said.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear that Kristina provided such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Physician
Scott Sohn, made the process of buying our first BMW really easy and transparent. He took the time to sit with us and helped us create the vehicle of our dreams! We appreciate all he did for us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new BMW! We're happy to hear Scott was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
Great Purchasing Experience
Scott Sohn, made the process of buying our first BMW really easy and transparent. He took the time to sit with us and helped us create the vehicle of our dreams! We appreciate all he did for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad you had such a great experience at our dealership! If you have any further questions, please give us a call. We're always happy to help!
Service
Ms. William's was wonderful and personal, she answered all of my questions and was patient with me. I will come back for service in the near future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
adnan
I recently purchased a 2019 740i. Truly a great experience! Credit goes to my sales guy Tae Yeon, for helping me though out this process. I must have visited the dealership over a dozens times while I was trying to make up my mind. Tae always made me feel welcomed and was great at following up with me with all my questions! This was my second purchase from this dealership in the past 4 years and both times, Tae and his team were more that amazing and made me feel great about my purchase! I would highly recommend their expertise!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so glad you had such a great experience purchasing your new vehicle! If you have any further questions, please give us a call. We're always happy to help!