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BMW of Silver Spring

(5,888 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–5:00pm 7:30am–4:00pm
Thursday Closed Closed
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,888 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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I highly recommend BMW of Silver Spring

Purchased my first BMW from BMW of Silver Spring and have to say it was a really wonderful experience. My Client Advisor, Scott Sohn, made the process really easy by being transparent about pricing and working with me on getting the car I had my heart set on. I made it clear to him that I wanted to join the BMW family and he made that happen by offering me a deal I couldn’t refuse. The service overall is top notch and I will definitely be purchasing all my future BMWs from him. I would highly recommend Scott and BMW of Silver Spring to my own family and friends and to anyone in the DC metro area looking to purchase a BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Postive low presure

Ron and team did a great job of looking at my options and suggesting the best solution. I did not plan on purchasing a car the day I went in to the dealership, but it all worked out great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are glad you found Ron and our team to be so helpful. If there's anything further we can do for you, we are happy to help!

Excellent experience

Kan Zhou helped me lease my first car! He was extremely helpful, professional, and friendly. I’ve been to many other dealerships and this one was thus far the best experience. He was genuinely devoted to making a deal work for me. I am very satisfied and would definitely buy another BMW for my next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on leasing your first vehicle! We're glad to hear Kan delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Recommend this dealer!

Scott helped me purchase my new car and respected my budget. He was easy to work with and made sure the car we purchased had all the things we needed and wanted. I high recommend Scott!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Grace, we're happy you found Scott to be so supportive during your buying experience here at BMW of Silver Spring! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Great Service

Scott helped me purchase my new car and respected my budget. He was easy to work with and made sure the car we purchased had all the things we needed and wanted. I high recommend Scott!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad you had such a wonderful experience with Scott! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent buying experience

I worked with Ron Askew of BMW Silver Spring, and it was as good a car buying experience as one could hope for. I usually dread the whole process, but Ron made it all very easy and straightforward. He listened to what kind of car I was looking for, and showed me those options that met my request. Ron was not a pressure salesperson, but just tried to share the facts and options with me. I came in Friday morning to look at cars and test drive, then came back on Saturday for another drive with my spouse and purchased it then. I never bought a car so quickly, and my satisfaction with Ron and the dealership was a big part of the reason. I would definitely purchase a car through Ron again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're glad you had such an excellent experience purchasing your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

Love my bmw

I had the best experience at bmw silver spring my service manager brandi Rodgers is the most friendly professional I've dealt with at a dealership i will always service my vehicle there as long as she is there. They always give me a great loaner and keep me updated on my repairs thanks for the great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks! We really appreciate your business and we look forward to your next visit! Take care!

2019 X5

My experience with Ron Askew from BMW of Silver Spring was great. The entire process from beginning to end was smooth. I would definitely work with him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

Excellent customer service

We purchased a used Volvo from this dealership and found everyone here a pleasure to work with. Karen Herbert went above and beyond to make sure we were happy, especially after the sale when we found a minor problem with the car. Exceptional customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Robert, thank you so much for your positive comments about BMW of Silver Spring! If you have any further questions, please give us a call. We're always happy to help!

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Dread the customized frustration employed by some dealers? Give Max and BMW of Silver Spring a chance. Both Max and BMW of Silver Spring work to provide great customer service. In short, they want your business! Give Max a try!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!