Reviews
2019 740li
I recently purchased a 2019 740i. Truly a great experience! Credit goes to my sales guy Tae Yeon, for helping me though out this process. I must have visited the dealership over a dozens times while I was trying to make up my mind. Tae always made me feel welcomed and was great at following up with me with all my questions! This was my second purchase from this dealership in the past 4 years and both times, Tae and his team were more that amazing and made me feel great about my purchase! I would highly recommend their expertise!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your positive comments about BMW of Silver Spring! Please don't hesitate to reach out if there's anything additional we can do for you.
experience working with Eric
Eric is Outatanding. He is very thorough with communication and all around, a gret person to work with. Eric is very helpful and takes his time with comsopmers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad you had an outstanding experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very pleasant experience in purchasing a vehicle.
My client advisor, Mr. Lonnie Overby was very knowledgeable of the vehicles and the sale process. He made us feel very welcome and answered all of our questions. He provided a few vehicles to test drive so that we could be sure of the model we wanted. Once we agreed on the car and price. Mr. Overby went to extra effort to find our selected vehicle, since it was not in their inventory. Within a week he called us and said that the car was ready for us to pick up. When we got to the dealership, he showed us the car and we took it for a test drive. Then Mr. Overby set up the satellite radio for us, and finished preparing the paperwork for the finance department. Just now, Mr. Overby called us to make sure we were happy with the vehicle. I told him were pleased with the BMW and would call if I had any questions. Overall, I would rate this purchase as a very pleasant one, and will go back to BMW of Silver Spring for my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We're happy to hear our staff was really able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
Great customer service!!!
This dealership was great and easy to deal with above all Scott Sohn went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his expert advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. Allen (Finance Manager) so quick and professional. I felt like family by the end of the whole process! I would recommend Scott in particular to anyone who is looking for a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We're happy to hear Scott was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
Great Experience op
My Saleperson, Kan Zhou, provided me with a great purchasing experience. His customer service was first rate. We quickly agreed on price. We quickly closed the deal from first meeting to car delivery in 3 days, as he promised. My dealing with the finance people, particularly Anthony Lucas, was also a very good experience. This is where I spent the longest time. Mr. Lucas was fair and did the best that he could in working things out on the extended warranties.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rossue, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great Experience
My Saleperson, Kan Zhou, provided me with a great purchasing experience. His customer service was first rate. We quickly agreed on price. We quickly closed the deal from first meeting to car delivery in 3 days, as he promised. My dealing with the finance people, particularly Anthony Lucas, was also a very good experience. This is where I spent the longest time. Mr. Lucas was fair and did the best that he could in working things out on the extended warranties.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Darryl!We're happy to hear Kan was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
Great customer service
This dealership was great and easy to deal with above all Scott Sohn went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his expert advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. Allen (Finance Manager) so quick and professional. I felt like family by the end of the whole process! I would recommend Scott in particular to anyone who is looking for a new or used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Scott, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
528 from Miguel Mendez
I purchased a vehicle from Miguel in early April, he went above and beyond to make it a smooth process for us. I drove all the from Woodbridge for my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Honest and efficient. Seamless transaction.
Max is a solid salesperson. Very responsive to inquiries and provides clients with detail-oriented service throughout the process. Pays attention to client's wants and needs to make sure the car they receive is the car they will be proud to own. Recommend without hesitation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
I highly recommend BMW of Silver Spring
Purchased my first BMW from BMW of Silver Spring and have to say it was a really wonderful experience. My Client Advisor, Scott Sohn, made the process really easy by being transparent about pricing and working with me on getting the car I had my heart set on. I made it clear to him that I wanted to join the BMW family and he made that happen by offering me a deal I couldn’t refuse. The service overall is top notch and I will definitely be purchasing all my future BMWs from him. I would highly recommend Scott and BMW of Silver Spring to my own family and friends and to anyone in the DC metro area looking to purchase a BMW.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shabib, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
