Skip to main content

BMW of Silver Spring

(5,852 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

Want to share your experience with this dealership?

Write a review

Just purchased a new car from Kyle, the experience was

Just purchased a new car from Kyle, the experience was exceptional. Kyle found the exact car I wanted and helped find the deal I needed to buy. He responded quickly, was just as excited as I was. I can't provide a higher recommendation; Kyle was amazing, and I am so incredibly happy with my purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I met with Amit, the Genius Tech, at this dealership.

I met with Amit, the Genius Tech, at this dealership. What an eye opening and wonderful experience. I was introduced to safety and tech features i didn’t know i had. I would recommend anyone that drives a BMW have their car set up by Amit. Believe me you have no idea of all the safety and tech features you have until you sit with Amit. He is awesome!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Cynthia, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I recently purchased a 2024 BMW M3 Competition from Eric

I recently purchased a 2024 BMW M3 Competition from Eric and the experience could not have been any better. This is the second car I've purchased from Eric and he is the primary reason for me coming back again, even though I live only 5 minutes from a different BMW dealership. He is the consummate professional, someone that you can trust to not sell you something you don't need, a great communicator, and extremely knowledgeable in his craft. As long as I'm buying BMW's I'll only be purchasing them from Eric.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

We recently purchased a car from Kyle, and the experience

We recently purchased a car from Kyle, and the experience was exceptional. He was patient and knowledgeable throughout the entire process, providing clear communication every step of the way. His expertise made the car-buying process smooth and efficient, and we were able to finalize the purchase quickly and easily. Highly recommend working with Kyle for anyone in the market for a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Garth, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

Being a first time buyer I had so many fears walking into

Being a first time buyer I had so many fears walking into BMW dealership. I was skeptical about the financial aspect, APR rates, & overall what vehicle I would be eligible for. Mr. Ron was my salesman that day. I explained my concerns before hand. He accommodated me with top tier customer service and was incredibly patient & professional when assisting me with the process. I didn’t feel like just another sale, I felt his genuine interest to execute my desire. I knew I was in good hands by all the effort Mr Ron exuded to not only get me a car , but the car for me. Not the mention I was satisfied of my budget request that he met. I was beyond impressed & excited of my purchase, but because of Ron Askew my experience was unforgettable. Thank you Ron at BMW Silver Spring

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Dealer response

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Consumer response

Thank you

Honesty and product knowledge are rare in the car

Honesty and product knowledge are rare in the car industry, but Kyle had both, and was very amiable making this an excellent luxury car experience … I would recommend him wholeheartedly if you want someone that delivers with a dealership that makes things happen.👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

We recently purchased a BMW IX from BMW of Silverspring,

We recently purchased a BMW IX from BMW of Silverspring, and the experience was outstanding. Karen Herbert was incredibly knowledgeable and helpful, guiding us through every step of the process. The car is exactly what we were looking for, and the service team has been great with follow-up support. I highly recommend this dealership to anyone in the market for a BMW!”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Shrinath, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

We recently purchased a BMW IX from BMW of Silverspring,

We recently purchased a BMW IX from BMW of Silverspring, and the experience was outstanding. Karen Herbert was incredibly knowledgeable and helpful, guiding us through every step of the process. The car is exactly what we were looking for, and the service team has been great with follow-up support. I highly recommend this dealership to anyone in the market for a BMW!”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Dealer response

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I recently purchased a 2024 M340i x drive.

I recently purchased a 2024 M340i x drive. Ron Askew was a great Sales Consultant. He had the cars I was interested in ready for me to test drive when I arrived for my appointment. He was personable and helpful, and not pushy. He also quickly understood my priorities to get the deal done. The rest of the team, including John (sales manager) and Steve (financing) were great. Everyone was helpful, responsive, and never pushed. And it was clear that the whole team loves BMWs. As someone who loves to drive, I appreciated their genuine interest and knowledge about these cars. Among the best experience I've had purchasing a vehicle. I highly recommend Ron and the team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Brian, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

Went in to see Amit - fantastic assistance and service

Went in to see Amit - fantastic assistance and service helping me with my 745e. He was great and an asset for the brand for sure!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Edwin, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!