BMW of Silver Spring

AMIT THANKI (BMW Genius) was very helpful in teaching me how to use the technology in the new car. He was easy to understand and very detailed. Great customer service and very satisfied with his professionalism.

Brandi is awesome!! She is always available to explain the problems in terms I understand.

Excellent support throughout the process of purchasing a new car. Desirea was extremely proactive and responsive in providing information and responding to questions. The purchase process was excellent.

For over 20;years, I have had taken my BMWs to BMW of Silver Spring, Maryland for service. Brandi Rodgers, my current service advisor, provides me with the exact details of the services my vehicle needs. I have a confidence in Brandi’s suggestions for my BMW.

I recently had an amazing experience working with Dawit while getting into my new BMW i4. From the moment I arrived at the dealership, he was welcoming, knowledgeable, and genuinely dedicated to helping me find the perfect car. Dawit patiently answered all my questions, provided valuable insights about the i4, and took the time to understand my needs without any pressure. His commitment to customer service made the entire process seamless and enjoyable, and I truly appreciate his efforts in making this dream car a reality. If you’re in the market for a new vehicle, I highly recommend reaching out to Dawit!

The enjoyed my experience with BMW today. The whole team was very professional and the process was quick. This is my 3rd BMW purchase from this dealership.

I dropped in to get some quick advice. The very pleasant receptionist, Lisa, referred me to Amit to help me figure out Apple Car Play. Amit came out quickly and was even more welcoming and knowledgeable than I expected. He was very patient and actually ended up showing me a whole lot more than I stopped in for. A WHOLE lot more! There were so many features/conveniences in my car that I was not enjoying. I really appreciate the experience and encourage anyone to stop in!

Amit was amazing !!! He was professional and detailed oriented!!! Awesome team!!!! The financing team member Naeim was very informative . Awesome team!!! Thank you Des was exceptional! I’m very happy!!!

Desirea was easy to work with, always professional, and was never in “hard-sell” mode, which is something I really appreciate.

Eric is a phenomenal BMW Sales Consultant. I had an amazing BMW Experience with Eric guiding me along the way. I picked up my 2024 330i recently and it was a fun ride home. I appreciate all the time Eric spent with me from first contact (remotely since I'm in another state) to when I picked up the car. He went above and beyond getting me set up. Also, Pedro did a great job explaining the warranty/other options and was very thorough and patient. The manager Matt was in contact with me as well to check in. Overall great experience with BMW Silver Spring, MD thanks to Eric and the team.