Reviews
Quick, efficient and effective- highly recommend.
Quick, efficient and effective- highly recommend. Did most work over text, made it easy and relaxed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I received outstanding service at BMW Silver Spring.
I received outstanding service at BMW Silver Spring. I would definitely recommend to anyone who wants to buy a BMW to go to the Silver Spring dealership. Both the sales and finance representative were professional. They did a great job.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Fantastic service!
Fantastic service! Couldn’t say enough good things about this dealership. Really appreciate the wonderful customer relations.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!
Desirea was very helpful in the buying process.
Desirea was very helpful in the buying process. She was prompt and was able to get a best price without all the typical back and forth.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Desirea Jackson (sales person) was the best.
Desirea Jackson (sales person) was the best. She made the buying process so much easier. Thank you Desirea!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!
My overall experience with bmw everyone.
My overall experience with bmw everyone. Is awesome, amazing, very helpful. Excellent customer service. If you need a car go to BMW silver spring.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Desirea’s is great!
Desirea’s is great! We’re satisfied with her excellent customer service and professionalism. Will definitely recommended her to friends and family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tony, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
I bought a M4 a few months ago from this dealership and
I bought a M4 a few months ago from this dealership and Miguel had helped. He promised that the car had zero problems and that it was super reliable. Not even a couple days later i had to come back to get my car serviced because the interior lights didn’t work, and the car didn’t even have a horn. He continued to make promise after promise and 2 months later ive been to the dealership more than 3 times for service. He’ll say what he thinks you want to hear but at the end of the day he’s just trying to make a commission. Just like any other salesman he doesn’t care about what happens after he makes the sale. Don’t go to him.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
AE2024, We sincerely apologize for your experience and appreciate you working with us to reach a solution. We strive to provide the highest level of service to all of our customers because taking care of our clients is our main priority. We are glad we could resolve the concerns regarding your vehicle, and if you need anything in the future, please reach out to Ron Ptak, Service Director, at 301-67 9-4425 or rptak@mileone.com. Thank you.
I love this dealership.
I love this dealership..and rachel rhea bends over backwards for her clients. Ver professional establishment
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
I purchased parts from Horacio for my BMW x5.
I purchased parts from Horacio for my BMW x5. He was able to get the parts quickly and with less hassle. I really appreciate him saving me time and money.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!