Reviews
Fast and efferent.
Fast and efferent. Deseria was awesome and kept us aware of everything. And delivered on what they said…
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"Exceptional service, vast selection, fair pricing.
"Exceptional service, vast selection, fair pricing. Made car buying a smooth and enjoyable experience. If your looking for a new or used BMW, then I highly recommend working with Desirea Jackson at BMW of Silver Spring.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Mr. Harold was absolutely amazing. He went over every
Mr. Harold was absolutely amazing. He went over every detail of the car and made sure I was super comfortable in it before and after my purchase. This experience was pleasant from start to finish. 10/10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Mr. Harold was absolutely amazing. He went over every
Mr. Harold was absolutely amazing. He went over every detail of the car and made sure I was super comfortable in it before and after my purchase. This experience was pleasant from start to finish. 10/10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Ed, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Steven Roumeliotis, was professional, courteous,
Steven Roumeliotis, was professional, courteous, attentive. BMWs are special cars, for special people who are in for the experience from the beginning of the process to end. Thank you Steve for making my leap from bad 8 series to an even badder X7. I’ve been with BMW of Silver Spring for years, It’s people like Steve that keeps me coming back. Thank you Silver Spring for your friendly, and warm staff. I appreciate you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Harold Shelby at BMW Silver Spring was amazing.
Harold Shelby at BMW Silver Spring was amazing. He reviewed with us the great features the 2023 BMW X1 came with and made our purchase decision easy. I highly recommend him and the team at his dealership in Silver Spring.We had a disappointing experience at BMW of Rockville so having the opportunity to work with Harold was very much appreciated. We value his BMW knowledge, listening skills and great customer service. Make sure to ask for him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Olga, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!
Steve was very knowledgeable and willing to help.
Steve was very knowledgeable and willing to help. He was able to compare other cars that I had in mind and was supportive with my decision. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
I bought my new car remotely.
I bought my new car remotely. Steve was a very big help during the whole process. Every time I send him a message or needed help, he responded quickly. Thank you for making the process smooth. I am enjoying my first EV SUV.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I had an amazing experience at this dealership.
I had an amazing experience at this dealership. I had put in a request online because this dealership had the X4 that I was looking for and Steven Roumeliotis went above and beyond to help me purchase my first BMW and was quick to respond to my request. From start to finish the experience was amazing and I would recommend this dealership and Steven to anyone who is interested in purchasing a BMW.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
Steve is patient, knowledgeable, responsive and super
Steve is patient, knowledgeable, responsive and super cooperative. Couldn’t have asked for a better experience purchasing my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
