Reviews
I had a very pleasant experience buying with Scott Sohn!
I had a very pleasant experience buying with Scott Sohn! He really showed how much he cared about me being satisfied with my purchase and the inner working of the deal. Him and his team did everything possible to make this entire process feel like a luxury experience. I got an 2024 X3and am so excited to now be apart of the BMW family! I highly recommend this location.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Was a great experience.
Was a great experience. Love working with Nate. He is always there to help and answer any questions. Very professional and knowledgeable. Would definitely recommend this place. He helped me buy my BMW M3.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
We are pleased with the friendly, effective and pleasant
We are pleased with the friendly, effective and pleasant services in addition to effective communication which helped make us feel at ease throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
BMW X3
Harold and the BMW Silver Spring Team made our BWM purchase go so smoothly! The vehicle came to us in great condition and the reveal was very special. We look forward to working with Harold for years to come!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robby, we are very happy to have provided you with such a positive experience! Safe travels!
Harold and the BMW Silver Spring Team made our BWM
Harold and the BMW Silver Spring Team made our BWM purchase go so smoothly! The vehicle came to us in great condition and the reveal was very special. We look forward to working with Harold for years to come!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Robby, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Desirea is an amazing salesperson!
Desirea is an amazing salesperson! This is my second time working with her to purchase a BMW. She is knowledgeable and professional. She follows up and follows through with her clients. I will recommend her to friends and family, and would unhesitatingly work with her again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Desirea Jackson my sales advisor at BMW of Silver Spring
Desirea Jackson my sales advisor at BMW of Silver Spring have been very helpful, professional, and courteous throughout the whole process, answered all my questions, addressed all my concerns, and provided me with valuable information and advice. I am very happy and satisfied with my purchase and I love my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Always great customer service when I visit.
Always great customer service when I visit. From the service department to the parts department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Purchase
The BMW dealership in Silver Spring impressed me with their quick and efficient service. The entire team is dedicated to assisting you in discovering the best options within your budget. A special shoutout to Nate, who goes the extra mile to help customers find their ideal cars. I highly recommend the Silver Spring BMW dealership and specifically commend Nate for his exceptional service and commitment to customer satisfaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Surafel, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Best Service & Got My Dream Car
Ron Askew changed my life in one day. I knew exactly what kind of truck I wanted and he fought hard for me to get approved to get my dream car. When I say he put up a fight for me because I didn't have the best credit in the world. He was not going to let "not approve" be an answer. After he gave me the best news that I was approve for my SUV M50i. He made sure all my concerns and questions were answered. He went above and beyond to make sure my car was taking care of before I pull off. He was well invested into this as much as I was. I am just grateful Ron made that day happen for me because it wasn't an easy fight, but he wasn't willing to give up. Ron provided the best service so I can walk away that day with my dream car and I DID.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
