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BMW of Silver Spring

(5,852 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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I had a very pleasant experience buying with Scott Sohn!

I had a very pleasant experience buying with Scott Sohn! He really showed how much he cared about me being satisfied with my purchase and the inner working of the deal. Him and his team did everything possible to make this entire process feel like a luxury experience. I got an 2024 X3and am so excited to now be apart of the BMW family! I highly recommend this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Was a great experience.

Was a great experience. Love working with Nate. He is always there to help and answer any questions. Very professional and knowledgeable. Would definitely recommend this place. He helped me buy my BMW M3.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

We are pleased with the friendly, effective and pleasant

We are pleased with the friendly, effective and pleasant services in addition to effective communication which helped make us feel at ease throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

BMW X3

Harold and the BMW Silver Spring Team made our BWM purchase go so smoothly! The vehicle came to us in great condition and the reveal was very special. We look forward to working with Harold for years to come!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robby, we are very happy to have provided you with such a positive experience! Safe travels!

Harold and the BMW Silver Spring Team made our BWM

Harold and the BMW Silver Spring Team made our BWM purchase go so smoothly! The vehicle came to us in great condition and the reveal was very special. We look forward to working with Harold for years to come!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Robby, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Desirea is an amazing salesperson!

Desirea is an amazing salesperson! This is my second time working with her to purchase a BMW. She is knowledgeable and professional. She follows up and follows through with her clients. I will recommend her to friends and family, and would unhesitatingly work with her again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Desirea Jackson my sales advisor at BMW of Silver Spring

Desirea Jackson my sales advisor at BMW of Silver Spring have been very helpful, professional, and courteous throughout the whole process, answered all my questions, addressed all my concerns, and provided me with valuable information and advice. I am very happy and satisfied with my purchase and I love my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Always great customer service when I visit.

Always great customer service when I visit. From the service department to the parts department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Purchase

The BMW dealership in Silver Spring impressed me with their quick and efficient service. The entire team is dedicated to assisting you in discovering the best options within your budget. A special shoutout to Nate, who goes the extra mile to help customers find their ideal cars. I highly recommend the Silver Spring BMW dealership and specifically commend Nate for his exceptional service and commitment to customer satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Surafel, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Best Service & Got My Dream Car

Ron Askew changed my life in one day. I knew exactly what kind of truck I wanted and he fought hard for me to get approved to get my dream car. When I say he put up a fight for me because I didn't have the best credit in the world. He was not going to let "not approve" be an answer. After he gave me the best news that I was approve for my SUV M50i. He made sure all my concerns and questions were answered. He went above and beyond to make sure my car was taking care of before I pull off. He was well invested into this as much as I was. I am just grateful Ron made that day happen for me because it wasn't an easy fight, but he wasn't willing to give up. Ron provided the best service so I can walk away that day with my dream car and I DID.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!