BMW of Silver Spring

From the moment I stepped into the dealership, the customer service was exceptional. With Mr. Harold Shelby as my sales rep was very knowledgeable, patient, and helped me find the perfect vehicle per my requirements. The entire process was very smooth and I genuinely feel that they really cared in understanding my needs and my satisfaction. Harold Shelby was always in touch with me listing all the possibilities and with updates on the incoming vehicles and even helped me hold on to the car even after it arrived at the dealership facility as I was out of the country. Mr. Gen Awanohara from the Finance department was really helpful in explaining all the various options that I have and even went an extra mile with recommendations that suit my necessity. I'm beyond satisfied with my purchase and highly recommend this dealership to all my friends and family.

Reliable sales and service for over a decade. My sales experience has been very good and the service is excellent.

I recently purchased a BMW X5 from the Silver dealership, and I must say, the experience was nothing short of fantastic, thanks mainly to Scott Sohn. From the moment I stepped into the dealership, Scott greeted me with warmth and professionalism. He was incredibly knowledgeable about the X5, answering all my questions with patience and expertise. What stood out most was Scott’s dedication to ensuring I was completely satisfied with my choice. He went above and beyond, providing detailed explanations of the features and even offering insights into the best maintenance practices for the X5. His passion for cars and customer service was evident, making the entire process smooth and enjoyable. The dealership itself was impressive, with a wide selection of vehicles and a welcoming atmosphere. But it was Scott’s exceptional service that truly made my purchase memorable. He understood my needs and preferences, guiding me to the perfect vehicle without any pressure. I highly recommend Scott Sohn and the Silver dealership to anyone looking to buy a BMW. Their commitment to excellence and customer satisfaction is unparalleled. Thank you, Scott, for a wonderful car buying experience!

I had such a great experience with BMW of Silver Spring and Nate that I will be coming back for future purchases. Nate was very attentive made the process very easy.

David Davila exhibited exceptional customer service skills. He was responsive to my questions, always prompt in his communication, and went the extra mile to ensure I felt comfortable with my decision. His dedication and commitment to ensuring I found the perfect car were truly remarkable. Thanks to David's efforts, I am now the proud owner of my BMW vehicle, and it is everything I had hoped for. I firmly believe that David is a true asset to your dealership, and his commitment to customer service is second to none.

We would like to say how much we sincerely appreciated Scott Sohn's customer service he provided in helping us with getting into our 2024 BMW X5M60i. His willingness and patience in working with us to make everything happen will forever be greatly appreciated and remembered.

We would like to say how much we sincerely appreciated Scott Sohn's customer service he provided in helping us with getting into our 2024 BMW X5M60i. His willingness and patience in working with us to make everything happen will forever be greatly appreciated and remembered.

My second new car purchase from certainly the best BMW dealer in the entire DMV. Eric Lovo went above and beyond to ensure that I was completely happy. Truely superior service!

Buying my car from BMW of Silver Spring was the best experience and the process was seamless. The whole BMW Team was awesome. I would recommend you to go to BMW of Silver Spring if you are in the market to buy a car.

Grant is an incredible asset to BMW SS - I have been servicing two vehicles regularly over the past 6 years at BMW SS. Grant is always upbeat, respectful of time, informative, communicative, and an all around pleasure to work with.