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BMW of Silver Spring

(5,853 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,853 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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Steve made everything quick and easy!

Steve made everything quick and easy! He answered all my questions and made the car-buying process a great experience!

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  • Overall experience 5.0
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

They keep to their promise in regards to when the car

They keep to their promise in regards to when the car will be available and no hassle obtaining the vehicle

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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Steve Roumeliotis is exceptional!

Steve Roumeliotis is exceptional! He went above and beyond to help me find and get my dream car. It took too long but that’s how in demand this beautiful car is. Thanks for everything to include the ongoing advice and help.

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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

Nate provided me with excellent service in the purchase

Nate provided me with excellent service in the purchase of my 2022 X2. He answered all of my questions and mad sure my car buying experience was a good one. He kept in touch with me at every step in the process. I would recommend BMW of Silver Spring to anyone looking for a new or used car. Ask for Nate!

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Dealer response

Hello, your wonderful feedback and rating mean a lot to us. We hope you continue to choose us for all your automotive needs! Take care!

Steve knows performance cars well.

Steve knows performance cars well. Was easy to deal with and transparent on pricing. Would def work with him again.

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Dealer response

Hi Gobills, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

Everyone at BMW of Silver Spring is great.

Everyone at BMW of Silver Spring is great. Desirea and Gen were wonderful. I’ll definitely be back when it’s time for my next car!

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Dealer response

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Our recent X5 purchase experience was awesome!

Our recent X5 purchase experience was awesome! We were helped by David Davila, a true professional and gentleman! He made arrangements for us to test drive multiple vehicles and in the end we were able to find the perfect fit. David was always very respectful, knowledgeable, and friendly. He answered all our questions in a timely manner. His expert use of the IT technology and online sources allowed us to see side-by-side comparisons of the different models we were considering. During the sales process, David made it clear to us that he was interested in finding the right vehicle for us and not just selling us a car. Lastly, as part of the delivery process, he explained and demonstrated every feature of our new vehicle. We really appreciated his time and assistance! I would recommend David and the BMW Silver Spring team to anyone and will definitely be a repeat customer when purchasing another BMW.

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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

BMW of Silver Spring has treated us with the utmost

BMW of Silver Spring has treated us with the utmost professionalism throughout our entire process. A huge and special shout out to Eric Lovo who did an incredible job facilitating our entire process and keeping us informed and not ignored. He is the sole reason for us coming back to buy two cars! Amazing work Eric.

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Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Nate Vitek, Client Advisor, guided us through the car

Nate Vitek, Client Advisor, guided us through the car delivery day, introduced us to our new Z4, walked us through the My BMW app and answered our questions. He was a big help setting up the car for the ride home and quickly assisted when we came back with an odd unrecognized tire message. Nate’s efforts made the car delivery process all the better!

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Dealer response

Hi, we are so happy to read such a great review about BMW of Silver Spring! We are always more than happy to assist you if anything else comes up. Take care!

I was a bit worried purchasing a car that was thousands

I was a bit worried purchasing a car that was thousands of miles away…but the car was just what I wanted..and couldn’t fine near me. I made an inquiry and gaot an email back ..right away ..from Brittany Barrett. She made my purchase and transport fro Maryland to Nevada so easy and so professionally done that I can’t think of anything more she could have done. Thank you Brittany..your service and attention to detail was amazing!

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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!