Reviews
Great service, no games
Professional, personable customer service without any funny business. Harold knew exactly what I was looking for and made the entire experience quick and low pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
It was a pleasure working with Steve on the purchase of a
It was a pleasure working with Steve on the purchase of a 330xi. He was straight forward in his communication and genuinely interested in getting to the right deal for me. He enjoys performance vehicles and I appreciated our conversations in that area. I would highly recommend Steve and the BMW of Silver Spring dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating!
German was great.
German was great. He noticed me of a current service plan on my car. Saved me about $700
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
Seamless experience. Nate Vitek did a great job
I bought an IX50, and it was a seamless experience with Nate Vitek. Nate was responsive; he was professional in his follow-ups and respected my timeline. He is knowledgeable and knows his way around cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Brittany is one of the most attentive and caring advisors
Brittany is one of the most attentive and caring advisors I have ever worked with! Her knowledge of the product line is unparalleled and her ability to put her customers first is admirable! Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great service and staff from start to finish.
Great service and staff from start to finish. Never had a bad experience iat this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Great experience!
Great experience! Everyone was knowledgeable and helpful during the car purchasing process. I would return again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!
Brittany was very polite and professional, never tired
Brittany was very polite and professional, never tired trying to find a best solution for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Charly, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Please don't hesitate to reach out if there's anything additional we can do for you.
Very easy - he made sure I got to see the vehicle.
Very easy - he made sure I got to see the vehicle. He took pictures for me and was very helpful from the start. Nice and easy to complete the purchase!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
My first lease and my second BMW
I worked with David Davila and he made the experience of leasing the 330i x drive a good one. He was always knowledgable, professional, and prompt on letting me drive and learn my new car. Both he and Bridgette in the finance dept made this a good leasing experience. I would recommend them to anyone looking for a great deal and wanting to receive the best prices during this time of inflation.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Christiane, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!