Reviews
Nate Vitek assisted me with ordering a BMW I4.
Nate Vitek assisted me with ordering a BMW I4. He answered all my questions and made the process painless. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope to be of service to you again! Take care!
Feels like home whenever i go there to get serviced.
Feels like home whenever i go there to get serviced. Rachel Rhea, and her service manager Joe Diss are excellent
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tae, we're happy to hear you had such a positive experience with our team! Our team is available should you require any extra help.
I worked with David Davila over several months ordering a
I worked with David Davila over several months ordering a new car from the factory. He made the entire experience thoroughly enjoyable and effortless on my part. He was always knowledgable, professional, and congenial. Both he and Gen Awanohara in the finance dept made this the best car purchasing experience I’ve ever had. I would recommend them to anyone and will definitely be a repeat client in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Our team is available should you require any extra help.
Harold Shelby was amazing!
Harold Shelby was amazing! He's personable, very informative & does not waste your time. He helped me find the perfect vehicle and made sure I was satisfied every step of the way. 5 Stars for Harold, 3 Stars for the dealership overall due to the extremely long wait to meet with financing to purchase the car and the wait for the car to be clean.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Desirea made my BMW buying experience an extremely
Desirea made my BMW buying experience an extremely pleasant one, which was no easy feat for someone who has been a diehard Mercedes customer for the past 35 years. She is attentive, patient, and professional. Her efforts were commendable as she answered all my questions politely and earnestly to make sure I understood all the information in reference to ordering and eventually buying the BMW I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, congratulations on your new vehicle! We hope you continue to choose us for all your automotive needs! Take care!
Kyle Greene at BMW of Silver Spring is one of the nicest
Kyle Greene at BMW of Silver Spring is one of the nicest client advisors. He took his time to help us with purchasing a car and then to show us all the features. Car shopping at a dealership has a reputation of being unpleasant but he made our experience enjoyable. I would recommend going to Kyle if you’re looking to get a car from BMW of Silver Spring.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.
I had an amazing experience with BMW of silver spring.
I had an amazing experience with BMW of silver spring. Everything went perfectly. Very professional, knowledgeable staff management and sales team were all very polite and attentive. Facilities were very clean and comfortable. Steve was a pleasure to work with and would be my go to salesmen for my next purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
Brittany greeted me promptly and was very knowledgeable
Brittany greeted me promptly and was very knowledgeable and professional, well informed, and answered all my questions. Very enlightening experience with no pressure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thank you so much for choosing BMW of Silver Spring as your first choice for service!
I recently purchased my 5th new BMW.
I recently purchased my 5th new BMW. The first one online from BMW of Silver Spring , as the model I wanted was not available in my area. The service by my sales advisor was impeccable. He handled all of the steps of the transaction without a problem and in a timely manor. Skeptical of buying online from a distant dealer, this turned out to be one of the best car purchasing experiences I have had. I would recommend them anytime.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
I recently purchased a new X1 from BMW of Silver Spring
I recently purchased a new X1 from BMW of Silver Spring and wanted to take a moment to express my gratitude for the fantastic experience I had as a new customer. From start to finish, the entire process was seamless and enjoyable. Harold Shelby, my CA, was incredibly knowledgeable and friendly, answering all of my questions with patience and professionalism. He made sure that I felt comfortable and well-informed throughout the entire car-buying process, and I never felt pressured or rushed into making a decision. In the end, I drove away in my new car, feeling confident and satisfied with my purchase. I would highly recommend this dealership and Harold Shelby to anyone in the market for a new vehicle, as the staff truly goes above and beyond to provide an exceptional customer experience. Thank you again for a wonderful car-buying experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
