BMW of Silver Spring

Ron Askew is simply the best! He made buying my new BMW effortless. He worked with me for several months until I got exactly what I was looking for. Always fast to respond to texts/messages even when he was an away on vacation! I am a returning customer and will be back for my next car.

I was at a gathering Saturday night (2/25), and everyone was still gushing over my 740i. So I told my friends how much I still love my new car and how I continue to get compliments on the cars look, body style, color combination and its performance. It gets a lot of attention, even from strangers. One of the people listening to my comment was also a car salesman from a Richmond dealership and said ‘your car salesman (Harold Shelby from BMW of Silver Springs), would enjoy hearing this feedback as well.’ Before I could even get my message out to Harold, the very next morning, he sent an email just checking in with me, asking how I am enjoying my car, and if I had any other questions regarding the features on the car. I was so blown away, because even though I purchased my vehicle 6 months ago, he had not forgotten about me and my vehicle. His continued customer experience will long be remembered and appreciated. So needless to say, I took this opportunity to respond to Harold by saying, ‘I was gonna text you and tell you how much I STILL LOVE MY CAR!!!!! Thank you so much Harold Shelby for your outstanding and continued customer service. I feel like I am a lifelong member of the team!!!!

Ron Askew is such a pleasure to work with. He is patient and kind and always puts his customers best interest first. He's an excellent communicator and quick to respond to messages and texts. This is my second BMW purchased from Ron and I will be back!

This is the second vehicle that I purchased from BMW of SS, and Brittany was my go to person for both. She goes above and beyond every time I speak with her, even between purchases, she is so helpful and has immaculate communication skills. Brittany is the type of person that earns her clients loyalty. Glad to have you by our side Brittany.

The dealership was great catering to my vehicle needs and working through the entire purchase process very well with me.

Great working with Gen & Dave for my new X3! They were both really helpful through the whole process.

Absolute pleasure working with Brittany! We were an online buyer. Brittany was patient answered all our questions and provided incredible customer service! We will definitely come back to BMW Silver Spring for future purchases.

Dave and Gen are easy, fast, knowledgeable and great to work with. Seamless, easy process. Chase King in service was professional and informative during a recent service visit.

Bought an M3 after considering an M4. The sales experience was easy and expertly curated by Nate Vitek, who really knows his vehicles. If you’re looking at cars at BMW of Silver Spring, do yourself a favor and ask for him.

Brand new, first rate facilities. This was the second car I’ve bought from this dealership, so you know the experience was pleasant and convenient. Bought an M3 after considering an M4. The sales process was easy and expertly curated by Nate Vitek, who really knows his vehicles. If you’re looking at cars at BMW of Silver Spring, do yourself a favor and ask for him.