BMW of Silver Spring

The dealership gave me a great buying experience from the test drive to the financing.

Ron, Gen and Max are excellent. They are incredibly honest and friendly. They provided a seamless experience from the test drive to walking out with the keys. I will be back for my next purchase.

Truly exceptional service by Mr Jimenez. His availability and attention was very remarkable. I felt very comfortable during the entire car buying process

Grant King was awesome... this guy exceeded my expectations... excellent in communications, friendly and pleasant demeanor, personable, displayed a high level of professionalism in how he interactedwith me, what i noticed his colleagues and others. Good job.

One of the easiest car-buying experiences ever. Miguel Mendez is knowledgeable, attentive, and helpful with everything we need. He is very patient and answered all our questions. We felt very conformable making our decision to buy our BMW without any hesitation. Even months after our recent purchase, Miguel continues to provide top-notch service. This is the 4th BMW car we bought with Miguel’s assistance. We will continue to work with him in the future. The entire process of testing the car, the finance negotiation, and the car preparation went smoothly. We will highly recommend to everyone to visit BMW of Silver Spring Many Thanks for the outstanding service. Regards, Guillermo and Liliana Vega

One of the easiest car-buying experiences ever. Miguel Mendez is knowledgeable, attentive, and helpful with everything we need. He is very patient and answered all our questions. We felt very conformable making our decision to buy our BMW without any hesitation. Even months after our recent purchase, Miguel continues to provide top-notch service. This is the 4th BMW car we bought with Miguel’s assistance. We will continue to work with him in the future. The entire process of testing the car, the finance negotiation, and the car preparation went smoothly. We will highly recommend to everyone to visit BMW of Silver Spring Many Thanks for the outstanding service. Regards, Guillermo and Liliana Vega

Superb dealership. Ron was great and very honest with me about my purchase. He made my purchase smooth and easy. Definitely recommended for all service members.

Ron Askew was great and helpful. Pedro Delgado was great with financing and made sure my process was smooth. They are military friendly and I recommend this dealership

Brittany was highly professional and knowledgeable regarding all aspects of the sale and delivery process.

The worst car buying experience of my life by a mile, and I have bought lots of new cars. Actually, the worst experience buying anything. I bought a new 2023 BMW 530i from this dealership a couple of weeks prior, had to wait for it to come in, had signed the paperwork, gave them my check. Very nice salesperson. Easy cash sale. After much debate the nameless "sales manager" came over to tell me that he had decided that I could not drive the car off the lot until my check cleared, that would not be until sometime the following week. I had driven quite a far distance to pick up the car, they had my deposit, my driver's license, my insurance, all my personal information far in advance of my visit to get the car. After the "sales manager" said that I could not leave with the car because of potential "fraud," I could not do business with them. Accuse a customer of fraud because they are paying with a check? A local Bank of America check? I bought a Ford Explorer just a few months earlier from a Ford dealer, same thing, all cash, gave them my check, drove off with my new SUV, never the slightest issue. Same thing with the Mercedes dealer when I bought a new car there with a check. Yikes. I tore up my check and left Silver Spring BMW without the car, never to return. I have never once in my life had a business refuse my check. Had they told me any of this in advance, I would not have signed to buy the car from them. Went to Passport BMW, was treated like one should treat a customer, with respect. Bought my new BMW there, even got a better price. A great buying experience at Passport. Thank you Passport, Shame on you Silver Spring BMW.