Reviews
It was a pleasure working with Eric Lovo on the purchase
It was a pleasure working with Eric Lovo on the purchase of my new vehicle. The overall process was quick and easy, much better than experiences I’ve had with other dealerships. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
The Greatest Experience ever buying a car quick and easy
The Greatest Experience ever buying a car quick and easy thank to Nate Vitek thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Desirea is super helpful and really friendly throughout
Desirea is super helpful and really friendly throughout the whole process. We really enjoyed buying the car from BMW silver spring
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jerry, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
BMW of Silver Spring
This dealership is excellent in its professionalism and customer service. My sales rep, Mr. Harold Shelby, kept me informed every step of the way, answered all questions and showed exceptional professionalism and customer service. If you go, ask for him and you will not be disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Cynthia, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Had the pleasure of working with Christian during the
Had the pleasure of working with Christian during the purchase of my latest BMW. Received a response from him as soon as I placed the inquiry. We were in constant contact until i was able to see the vehicle. Was going to see the vehicle on Saturday but had an unforeseen issue. Reached out to Christian he he stated that Monday would not be a problem. I went to the dealership with no plan to buy a new vehicle. But during the test drive, I believe Christian took me the long test drive rout to give me all the features of the vehicle ;0). Next thing I knew I was back at the dealership signing a sales contract....... All in all Christian was the consummate professional with a sense of humor who sold the old man a car that my wife loved as soon as she saw it. One of my best buying experiences and I'd highly recommend Christian to anyone in the car buying market for a BMW//SP
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Scott Sohn, my salesperson, was the epitome of
Scott Sohn, my salesperson, was the epitome of professionalism. He was friendly, knowledgeable and not overbearing. He listened. He made what can be a maddening experience fairly pleasant. I heartily recommend Scott and the dealership.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
I placed a deposit on my BMW in production on October 8,
I placed a deposit on my BMW in production on October 8, 2022. Because of a recall and shipping times from Germany, the vehicle was not at the dealership until December 5. I was called by my sales agent, Scott on December 3 telling me that they would be keeping the car I placed a deposit on (VIN on receipt paperwork) for their showroom. I would have to wait at least another month for another to be shipped from Germany. Unbelievably bad business. I would never do business with them again.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Stephanie Wisneski, Thank you for taking the time to speak with our General Manager, Matt Dolesh. As explained, the specific vehicle the sales person gave you the VIN for was a demonstration unit for the all new X1, and, as such, BMW was requiring it be held for that purpose. We again apologize this mix up on our part. If you have any further concerns please contact Matt at 301-679-4375 or mdolesh@mileone.com.
Eric L.
Eric L. Was great. Very patient and helpful and made the process very smooth. I would definitely work with him again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
I had an awesome experience at bmw of silver spring.
I had an awesome experience at bmw of silver spring. Eric was very knowledgeable and had an answer for every question I had (and I am a bmw guy). Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Ivan, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
Love Bmw of silver spring, best dealer In the area.
Love Bmw of silver spring, best dealer In the area. Thank you to my sales advisors
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!