INFINITI of Cool Springs

Ryan Dunning was my service advisor and he delivered outstanding customer service. It is also very accommodating to be able to get a rental car while services are being rendered to my vehicle to avoid waiting.

Marc was great to work with!!!! He was very friendly and very knowledgeable!! He contacted me from start to finish and also got me pricing on new tires and the 30,000 mile upcoming service. He was awesome to work with!!!

Trey and the others with whom I had interaction, provide a professional and customer friendly environment. Issues with my car were fully explained and rectified.

Ryan did a good job explaining to me about tires and took time with me and was patient. Car being washed is always a plus too!

Always fast and accurate service. I always feel my car is in the best of care. Thanks to all of you in the Service department.

Service was excellant.... Tech went above and beyond making sure body panels were in alignment... Like a bonehead I had left my 2k diamond wedding ring in the loaner car when I dropped it off. I called the service counter and let them know. Service rep. not only went out to the loaner and retrieved it for me he waited 15min after close till I got there. Thank goodness!

Got in quickly; work was done very well. Appreciate the time Ryan took with me explaining options. It was easy to get an appointment on Saturday

Great experience with dealership service department at my last visit. Engine light on, borrowed car, issues fixed quickly and I was back on the road! Very professional!

Timely Service , the loaner was a big help. I left personal items in the loaner and they were promptly retrieved. Frank Marshall was very helpful and the service outcome was very good.

As always I gave five stars. The entire experience is pleasant and completed in a timely fashion. Big Thank You to Marc! he is professional, great at explaining issues and responds to calls or texts quickly.