INFINITI of Cool Springs

Routine oil change and the service experience was great. I needed a loaner to get to a Dr. appt. and all went smooth and very quick. Jay is always on top of the situation and makes it quick and easy,

Everyone at the dealership was friendly, answered all my questions, and gave excellent service. The did the service in a timely manner and furnished a car.

60K mike service for new tires and breaks turned into an awesome deal for trading in my car 2013 JX35 for a brand new shiny 2018 Infiniti QX80! Great service with Jay Garner and unbelievable deal with Curtis Peace. Looking forward to a smooth trade in 3 years for the latest model! Infiniti brought my experience to The Next Level!

As always my service consultant was excellent, he was prompt, answered all my questions and got me into service with a last minute urgent call.

Explained service needs to make decision and timely and professional service performed. Service discount offered. Discount and special listed under service special under website. Easy to schedule.

The service experience was very accommodating to any of my needs for the day! Also when I had a question about a past vehicle Trey found the proper contact department for me.

As usual, I experienced super service and quick turnaround, friendly staff. II had a loaner vehicle ready to go for me. The service team did a great job loving on my puppy that had to ride shotgun with me.

Received a good deal from you dealership. Cameron Hood was very professional and thorough in our negotiations. I bought my last car, a QX4, and kept it for 314,000 miles. The lifetime power train warranty was a major factor in buying the new car.

Failure of factory representative to find a resolution to the failure of the front sensors to identify lower road obstacles like bumper blocks or curbs. You may get an audible tone after you enter a parking space and then graphics may come on after gear selector is moved to neutral or reverse. This is a factory issue, not a dealer issue.

Ease of scheduling an appt. Offered to give me a loaner car, but didn't need it. Efficient. Car wash. Out the door without a hassel